The Chateau at Lake La Quinta

360 reviews

• S

  Stephanie

  US · couple · Oct 2026

  10/10

  Best vacation

  Everything, it was comfortable the location was beautiful and the food was delicious.

  Nothing

• J

  JANICE

  US · couple · Oct 2026

  8/10
• G

  GuidoKarp

  LOS ANGELES, CALIFORNIA · Business · Mar 2026

  4/10

  Beautiful hotel – but a confirmed booking was suddenly withdrawn

  I truly wanted to love this hotel. In fact, I still wish our stay there had worked out. For context: every two years, I donate my time to mentor a small group of aspiring photographers who fly in to work with me for about a week. It’s a non-profit initiative that continues the legacy of my own mentor when I was a teenager. For the upcoming workshop, we planned to start with two days around the Salton Sea, and this hotel looked like a wonderful fit. After some research, we contacted the hotel and asked if they could match an offer we had received for this hotel from the German travel portal HRS for five double rooms (two beds per room) for $1,848 all-inclusive for two nights, including breakfast. It was slightly above our budget, but we were willing to make it work. The sales manager replied: “I think I can work with you on the rate. I just want to make sure a single king-size bed in each room is ok and if 6 rooms will be enough for your group.” We confirmed that arrangement, adjusted our group so most participants would share beds for the two nights, and accepted the sixth room offered to accommodate everyone. We then: - confirmed the booking - received and returned the credit card authorization form - drove to the hotel to inspect the property in person - cancelled the alternatives we had on hold Two days later, we received another message from the hotel explaining that the rate had been misunderstood internally — it had been read as $1,848 per night rather than for the two-night stay. Unfortunately, despite a long email exchange, the hotel ultimately declined to honor the arrangement and suggested we look elsewhere. The result: we had to restart the search on short notice, and I will now make another 500-mile round trip to inspect the replacement hotel. That was disappointing, especially because the property itself looked lovely and we were genuinely excited about staying there. Mistakes can happen in any business. What matters is how they are handled. In this case, the solution was to ask the customer to absorb the consequences. If you plan to stay here, I would recommend confirming rates and all conditions very carefully, particularly since they upcharge a resort rate - and when scouting it, it felt like a very nice small boutique hotel to me, far away from a resort (which was fine to me, as we were looking for a place to sleep and leave after breakfast ;-)

• J

  jamesmD8211LD

  Couples · Dec 2025

  10/10

  Cute Hotel on a Lake

  Cute little hotel. Very friendly Staff, welcomed us with a couple glasses of champagne. We were there over Christmas Eve and they were still attentive and friendly. Would stay again.

• V

  Vincent

  partner · Oct 2025

  10/10

  Nice views