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The Chen Melbourne - Art Series

8.8/10123 reviewsBox Hill

Recreation Opportunities: Take a dip in the outdoor pool or work up a sweat in the fitness center for a revitalizing stay. Dining Experience: Indulge in delicious meals at Zero Moda or grab a quick bite from the snack bar/deli, and unwind with a drink at the trendy bar/lounge. Convenience and Comfort: Enjoy free Wi-Fi, concierge services, and other amenities such as dry cleaning, a 24-hour front desk, and luggage storage for a seamless stay. Book now for a luxurious and convenient retreat at The Chen Melbourne - Art Series!

What this place offers

  • Elevator
  • Fitness facilities
  • Smoke-free property
  • Tours/ticket assistance
  • Snack bar/deli
  • Parking (limited spaces)

Policies & house rules

  • Check-in from 14:00 until 00:00
  • Check-out until 11:00
  • No pets
  • Paid parking

• Pool access available from 6:00 AM to 11:00 PM. • Only registered guests are allowed in the guestrooms. • Cashless payment methods are available for all transactions. • Contactless check-out is available. • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly). A deposit may be required at the property.

Available rooms

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123 reviews

Guests liked

  • Friendly staff
  • Good location
  • Comfortable rooms

Guests mentioned

  • Cleanliness issues
  • Inconvenient check-in and parking

  • Al

    partner · Oct 2025

    6/10

    Do your own cleaning. Room cleaning for a fee and none on Sundays. No change of towels. A fee is charged for parking. Accessing check in and parking very inconvenient. No towels or robes for swimming pool. The crime rate must be terrible in Melbourne because this hotel uses every precaution and so make access difficult for clients. I like to feel comfortable and not constantly monitored so I wouldn’t use this hotel again.

  • Tommy

    Oct 2025

    10/10

    Excellent place, staff are really helpful and nice. Plenty of places around to shop and eat.

  • Michael

    family · Oct 2025

    6/10

    2nd time staying at this hotel within the week. The water faucets in shower stall, sink in bathroom, and in utility area were all difficult to adjust to the right temperature. Probably need adjustment. This is a different room from the one we stayed earlier the week.

  • Samir

    Oct 2025

    10/10

    Room was very clean and the view was amazing

    Room was very clean and comfortable. The staff were very friendly. Our stay here was very welcoming. We will definately be staying here again.

  • Michael

    family · Oct 2025

    10/10

    Close to shopping and numerous restaurants. Room was clean and current. Friendly staff are all very helpful when asked for support.

Location

850 Whitehouse Rd · Box Hill