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Family · Dec 2025
Mistreated customer
Attention all people of color! Do NOT I repeat DO NOT stay here. My family and I was treated so poorly while staying here, we just decided to leave during breakfast after being rushed to leave at 9:20am mind you the breakfast area closes at 10am. I asked the white lady that worked in the kitchen could I have the bacon she was putting away at first she acted like she didn’t hear me I said mam the lady yelled WHAT!!! I was so thrown off and never been spoken to like that. My 6 year old daughter wanted apple juice and the lady said no because we don’t know how to clean up after ourselves apparently. We just got in there and sat down. We haven’t touched a thing. There was two other families that were white and she did not harass them telling them they needed to hurry up because breakfast close at 10am. We had 40 minutes left!! A husband from one of the families actually had to tell her she was not being professional. Again people of color do not go here. I will not stay at this establishment ever again and I suggest you don’t stay here either.
Couples · Nov 2025
Stay here!!!
The Coldwater Inn has a beautiful lobby, a beautiful staircase up to the second floor where there is a beautiful sitting area. The rooms are nice and the breakfast was very good. What a great hotel for $86 a night. I was very glad we had two nights booked as I didn't want to leave. I don't think I have ever stayed in a hotel as nice as this for a price like this. An excellent value.
Family · Oct 2025
Not a 4 star hotel! Maybe a 2
The lobby is nice and the people friendly but The rooms are not clean and in need of maintenance. Our tv didn’t work at all ! Obviously no check list to make sure everything is operational prior to check in. Defiantly needs reevaluating on the star rating as a 2 is fair and that’s only because the people working there are so nice!
Couples · Oct 2025
New rooms not ready yet!
Lobby area very nice and breakfast was good. Was put into one of their recently renovated rooms. The rooms are not ready to be sold but they needed them because of occupancy. No rod in closest, no hangers, no iron or board, no refrigerator, paint all over bathroom fixtures, no lights between beds, no pictures on walls, no TP holder, limited bathroom amenities. The TV in room is tiny! Hope when Hilton comes in they kick them up a notch!
family · Oct 2025
This is one of the best places I’ve stayed in a while.
712 Hwy 72 W · Tuscumbia