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Mar 2020
Very clean rooms and comfy bed
The hotel rooms were really clean and warm. We had to wait for the barman to finish his cigarette before we were able to order a drink at the bar, the waitress at breakfast was tidying away the breakfast buffet items around us as we were eating so it made us feel a little rushed and the breakfast table was sticky with crumbs from a previous sitting. The receptionist tried to charge for a drink on checking out which was not ours and didn't even apologise. The room was prepaid for over the web on a work credit card. The receipts we collected upon check out, had card details on that were not relevant to the company credit card and both card numbers on the two room receipts were different. I could not fault the cleanliness at all and it certainly had character but in my opinion and having worked in hospitality for many years myself, the staff need to training.
Sep 2019
Cottage experience
Had a very spacious and beautiful little garden cottage, staff could not do enough for us.
Jul 2019
Great hotel with pleasant atmosphere
Great hotel with pleasant atmosphere, excellent service and a very friendly staff The dinner food at the hotel's restaurant is excellent and inexpensive The only drawback: there is no air conditioning in the rooms
Jun 2019
A quaint and quirky hotel set in an ideal location
This hotel is ideally situated in the middle of Ruddington. Food wasn't available on the first evening, but plenty of pubs serving food and restaurants, all within a very short walking distance. The staff that we did see were all very friendly and polite. Our room was cosy and well appointed. Breakfast was a little disorganised and we had quite a wait for our hot food. Good cold selection. The outside areas are well maintained and very colourful with plants. A lovely weekend spent here with friends.
partner · Apr 2019
Several buildings with rooms made for an unusual layout and a ground-floor room for us. Unfortunately, there was a fair amount of noise from a neighbour (upstairs I think) - as a converted cottage, there was presumably less noise-deadening material in between the floors. Bathroom was a little "tired" but everything worked. Good location in the middle of the village.
Suttons Courtyard · Nottingham