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Guests liked
Guests mentioned
IN · solo_traveller · Oct 2026
Food and ambience was good
Dust in lobby and room triggered sneezing for both of us
IN · couple · Sep 2026
Best and comfortable stay with family.
Staff, as they are very kind
Watchman, they judge you if you are coming on bike, not treating well
IN · solo_traveller · Sep 2026
Facilities
Slow room service
HU · couple · Aug 2026
IL · extended_group · Jul 2026
The hotel claims to be 5 stars, and the price we were asked to pay was appropriate. In reality, it is more like a hostel than a hotel. Plastic flowers at the entrance and dirty stalls. The manager claimed that he cared about our satisfaction and offered to upgrade our rooms. In fact, when we agreed to stay, he demanded payment. The feeling was very unpleasant and the entire stay was affected by this. The staff constantly asks us to rate them and this is probably the reason for the constant and incomprehensible rating on Booking.
The facilities are of a poor and poor standard. The flooring in the pool area is broken, loud music emanates from a speaker that was amateurishly placed in the operating room. The popcorn machines that are standing are filthy
Survey No.84/1 To 4/2 · Lonavala