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The Flat NYC

8/103631 reviewsNew York

Prime Location in Flatiron District Located in the heart of New York City's vibrant Flatiron District, The Flat NYC offers unparalleled convenience to iconic landmarks such as the Flatiron Building, Penn Station, and Empire State Building. Modern Amenities and Comfortable Rooms Experience comfort and convenience in our air-conditioned rooms equipped with flat-screen TVs, free WiFi, and cozy bed linens. Our shared lounge provides the perfect space to unwind after a day of exploring the city. Multilingual Staff and Nearby Attractions Our dedicated staff fluent in English and Spanish are ready to assist you during your stay. Explore nearby attractions like Macy's, Bryant Park, The High Line, and Madison Square Garden, all just a stone's throw away from our hotel. To experience the best of New York City, book your stay at The Flat NYC today!

What this place offers

  • WiFi available
  • Free WiFi
  • Non-smoking rooms
  • Air conditioning
  • 24-hour front desk
  • Private check-in/check-out

Policies & house rules

  • Check-in from 16:00 until 23:30
  • Check-out until 11:00
  • Children welcome
  • No parking

Please note this is a walk up building. There is NO ELEVATOR AVAILABLE.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

Available rooms

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3631 reviews

Guests liked

  • Great location
  • Friendly staff
  • Affordable

Guests mentioned

  • Poor cleanliness
  • Room quality issues
  • Heating problems
  • Mark

    US · solo_traveller · Oct 2026

    10/10

    No elevator

  • Rosie

    GB · solo_traveller · Oct 2026

    8/10

    Easy!

    Super easy location, clean facilities, and cheap for NYC.

  • Samir

    US · solo_traveller · Oct 2026

    1/10

    A scam

    extreme disappointment and frustration with my recent experience at The Flat Hotel in New York. I paid approximately $650 for my reservation, only to discover upon arrival that my room was on the fifth floor with no elevator and no private bathroom, requiring guests to use shared bathroom facilities on the floor. For a property charging nearly $350 per night, this is completely unacceptable. These significant limitations were not clearly or prominently disclosed during the booking process on Booking.com. Had I understood the actual conditions, I would never have made this reservation. What made the experience even worse was the attitude of your front desk staff. Rather than showing any understanding or willingness to find a solution, they were completely unhelpful and unwilling to accommodate my concerns. I was particularly shocked by their apparent eagerness to take back my room and potentially rebook it while refusing to offer me any refund. I had no reasonable choice but to leave the property and book another hotel at additional expense. I have now lost $650 for accommodation I could not reasonably use. I find this situation disgraceful, both in terms of the misleading presentation of the property and the complete lack of customer service.

    …extreme disappointment and frustration with my recent experience at The Flat Hotel in New York. I paid approximately $650 for my reservation, only to discover upon arrival that my room was on the fifth floor with no elevator and no private bathroom, requiring guests to use shared bathroom facilities on the floor. For a property charging nearly $350 per night, this is completely unacceptable. These significant limitations were not clearly or prominently disclosed during the booking process on Booking.com. Had I understood the actual conditions, I would never have made this reservation. What made the experience even worse was the attitude of your front desk staff. Rather than showing any understanding or willingness to find a solution, they were completely unhelpful and unwilling to accommodate my concerns. I w

  • Piotr

    PL · solo_traveller · Oct 2026

    7/10
  • Jose

    US · solo_traveller · Oct 2026

    6/10

    Good for short stay

    I can’t really sleep, the housekeeper lady was cleaning at 10 pm

Location

25 West 24th Street · New York