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The Freshwater

8.6/1020 reviewsKutchan

Impressive Amenities Enjoy complimentary wireless internet, concierge services, and babysitting. Benefit from dry cleaning, luggage storage, and free self-parking. Comfortable Accommodations Relax in one of our 33 guestrooms with refrigerators, microwaves, and modern entertainment options like flat-screen TVs and DVD players. Stay connected with free internet access. Convenient Location Explore nearby attractions such as Niseko Mountain Resort Grand Hirafu, Niseko Annupuri Gondola, and more within a short drive. The Freshwater in Kutchan is your ideal choice for a memorable stay. To book your stay at The Freshwater and experience these fantastic amenities, visit our website or call now!

What this place offers

  • Elevator
  • Downhill skiing nearby
  • Ski storage
  • Smoke-free property
  • Parking (limited spaces)
  • Ski equipment rentals on site

Policies & house rules

  • Check-in from 15:00 until 18:00
  • Check-out until 10:00
  • Children welcome
  • No pets
  • Free parking

• Children 5 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file. • The property is professionally cleaned. A deposit may be required at the property.

Available rooms

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20 reviews

Guests liked

  • Clean rooms
  • Friendly staff
  • Great location
  • Spacious rooms

Guests mentioned

  • Limited parking
  • Expensive breakfast
  • No spa services
  • Issues with concierge service for booking activities
  • MIZUKI

    friends · Feb 2025

    10/10

    何度も泊まっています! 快適な施設です! 去年は思わなかったですが 今年は排水溝から匂いがあがってきているのか 洗面室付近が臭かったです 他はとても良いです!

  • Keith

    Dec 2023

    10/10

    Best Value in Town

    This place is amazing. Its right next to the center of the Hirafu town where all the action (food) and transportation is. Lawson also right next door. Rooms are small but smartly designed, I felt more comfortable here than in many other larger hotel rooms. Staff was friendly and wanting to go above and beyond to help me get out of a jam when there were no taxis in town.

  • Tayah

    partner · Feb 2023

    10/10

    Can’t say enough good things about this property. We rented an apartment and it gave us ample room to spread out and enjoy our time there for the week. The location was absolutely perfect. Close to grocery stores, restaurants, bars, onsens and the Grand hirafu ski resort. I would recommend reserving restaurants in advance of your stay otherwise you may not get in anywhere. Happened to us a few times.

  • Alicia

    partner · Feb 2020

    4/10

    Apartment itself was fantastic. Lovely King sized bed, washing machine and gas fire place. Communication before check in was great but, Unfortunately the staff leave a lot to be desired when checking in at during our stay. They didn’t mention there was a free shuttle service in the morning, they didn’t mention there we’re different types of lift passes and we got stuck on the other side of the mountain and missed a whole afternoon skiing. They clearly didn’t care.. forgot to have our lift pass and lesson ready when we arrived and then couldn’t tell us where to go for our lesson. Also worth noting that the walls are paper thin. We could hear the conversation of the people in the next room and on the street.

  • Kent

    family · Feb 2020

    6/10

    Good location, very small rooms for price, rooms are a lot smaller than photos appear

Location

165-19, Yamada, Abuta · Kutchan