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The George Penang by The Crest Collection

8.5/101624 reviewsGeorge Town

Luxurious Amenities Experience 5-star luxury at The George Penang by The Crest Collection, with an indoor pool, fitness centre, and concierge service available. Elegant Rooms Indulge in air-conditioned rooms equipped with modern amenities such as a flat-screen TV, minibar, and private bathroom with a bidet. Convenient Location Situated in George Town, this hotel is close to Northam Beach, Komtar, Wonderfood Museum, and other popular attractions in Penang. To book your stay at The George Penang by The Crest Collection and enjoy upscale comfort and convenience.

What this place offers

  • Fitness facilities
  • WiFi available
  • Free WiFi
  • Parking
  • Non-smoking rooms
  • Air conditioning

Policies & house rules

  • Check-in from 15:00
  • Check-out until 12:00
  • Children welcome
  • Paid parking

The hotel is currently undertaking the construction of a new commercial annex building located outside the main hotel building, which will be connected via a link bridge. The project is scheduled to commence in March 2026 and is targeted for completion by December 2026. The hotel remains fully operational; however, minor disturbances may occasionally occur in Deluxe and Pearl Suite Without Balcony rooms located near the adjacent structure during approved working hours (8:00 AM – 10:00 PM). Mitigation measures, including room reassignment and upgrades (subject to availability), are in place to ensure guest comfort. 'Complimentary One-way Hotel-to-Hospital transfer is available exclusively for guests staying two (2) consecutive nights or more. The transfer service operates twice daily at 7:00 AM and 9:00 AM and is available on a first-come, first-served basis, subject to vehicle availability. Guests are required to make their transfer request with the hotel front desk at least 24 hours in advance. For more information or assistance, please contact the hotel front desk.' Thank youPlease inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. Parking is subject to availability due to limited spaces. A deposit may be required at the property.

Available rooms

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1624 reviews

Guests liked

  • Great location
  • Friendly staff
  • Nice rooms

Guests mentioned

  • Cleanliness issues
  • Service lacking warmth
  • Food quality not satisfactory
  • Eva

    DE · couple · Oct 2026

    9/10

    Tolles Hotel, wahnsinnig nettes Personal, perfekte Lage, immer wieder gerne!

    Super Lage, hervorragendes Zimmer, Personal überaus freundlich

  • PY Leow

    MY · solo_traveller · Oct 2026

    7/10

    Excellent service & location but rooms needs improvement

    The hotel is in a great location, easy access to restaurants. The staff were professional and friendly, always willing to help. Excellent service from check in to check out. Guests are welcomed with a complimentary welcome drink. The hotel offers live music in the bar, but unfortunately the band's performance was disappointing as singer was not particularly entertaining and a few singer struggled with some of the songs.

    However the room's air conditioning was not working properly and the room remained too warm. The toilet pump was very noisy after each flush. Bath towels are too thick and heavy. It's very outdated. In addition, the room was quite dark and lightning was too dim which affected the overall comfort. During my last day of my stay, my room was not clean up eventhough has requested since morning, which a bit disappointed. TV programme keep on repeating the same programme every day. Very bad choice.

  • Celeste

    SG · extended_group · Oct 2026

    7/10

    Average for the price

    Location

    Provisions not well thought through. Plus Don’t lock the guests out when you have extended a short complimentary extension.

  • Singh

    SG · extended_group · Oct 2026

    9/10

    Great

    Front desk was very helpful

    Water service is inconvenience

  • monojeet

    SG · couple · Oct 2026

    10/10

Location

138 Jalan Penang · George Town