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DE · couple · Oct 2026
Tolles Hotel, wahnsinnig nettes Personal, perfekte Lage, immer wieder gerne!
Super Lage, hervorragendes Zimmer, Personal überaus freundlich
MY · solo_traveller · Oct 2026
Excellent service & location but rooms needs improvement
The hotel is in a great location, easy access to restaurants. The staff were professional and friendly, always willing to help. Excellent service from check in to check out. Guests are welcomed with a complimentary welcome drink. The hotel offers live music in the bar, but unfortunately the band's performance was disappointing as singer was not particularly entertaining and a few singer struggled with some of the songs.
However the room's air conditioning was not working properly and the room remained too warm. The toilet pump was very noisy after each flush. Bath towels are too thick and heavy. It's very outdated. In addition, the room was quite dark and lightning was too dim which affected the overall comfort. During my last day of my stay, my room was not clean up eventhough has requested since morning, which a bit disappointed. TV programme keep on repeating the same programme every day. Very bad choice.
SG · extended_group · Oct 2026
Average for the price
Location
Provisions not well thought through. Plus Don’t lock the guests out when you have extended a short complimentary extension.
SG · extended_group · Oct 2026
Great
Front desk was very helpful
Water service is inconvenience
SG · couple · Oct 2026
138 Jalan Penang · George Town