The Grand Hotel
Luxurious Spa and Recreational Amenities Indulge in massages at the spa and enjoy the health club, indoor pool, and seasonal outdoor pool. Dining and Beverage Options Savor British cuisine at Restaurant 1881, grab a drink at the bar/lounge, or opt for 24-hour room service. Convenient Features and Services Benefit from complimentary Wi-Fi, concierge services, wedding services, and amenities like dry cleaning/laundry and a 24-hour front desk. To book your stay at The Grand Hotel in Torquay and experience these lavish amenities, please make your reservation now!
What this place offers
- Elevator
- Fitness facilities
- Snorkeling nearby
- Surfing/bodyboarding nearby
- Bicycle rentals nearby
- Hiking/biking trails nearby
Policies & house rules
- Check-in from 15:00 until 00:00
- Check-out until 11:00
- Pets allowed
- Paid parking
Available rooms
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181 reviews
Guests liked
Guests mentioned
partner · Oct 2025
Two messages sent via Expedia in advance of stay, no response. Message sent again through online check in, still no response. First room stunk of damp carpet. Moved to second room, which was marginally better, didn't smell. Air vent in bathroom disgustingly dirty. No welcome pack in the room. No fridge in the room. Stale biscuits in the room. Currently undergoing renovations so scaffolding up and banging so a bit noisy. Notification of indoor swimming pool and gym closure after booking, but too late to cancel. No compensation or response to messages about our disappointment about this, despite we know they got our messages as they knew we were no longer bringing our dog. Bar staff seemed very confused about simple orders and housekeeping removed personal item (albeit accidentally, but we only got half back, with no compensation). Hotel was fine for a couple of nights, but wouldn't go back. Staff try and be helpful, but fall short of good customer service.
partner · Oct 2025
Clean room but a bit old fashioned. Friendly staff.
Sep 2025
All fine for a one night stay. Little things like staff not cleaning up drink spills or even apologies for spilling the drinks! Other staff extremely attentive & almost overly apologetic about minor things…! Restaurant - as a group of 6 we had to wait for all 6 to receive both their starters & then their main courses… after a few minutes it became awkward. Even having bottles of prosecco opened & glasses provided was a ‘waiting game’ … should we open them or is he going to come back & do it…?! Pool & changing rooms require some considerable maintenance as do other areas … obvious work in places like the bar area … not sure if things like rolled up bits of carpet needs to be left in the public areas? Otherwise, as said for one night it was good.
Sep 2025
A trusted hotel
Service has improved a lot at The Grand. The hotel is a little tired and my room smelt musty and had stains on the carpet, despite being one of the renovated rooms. The location is ideal, being close to the railway station. The bed was very comfortable and Ligo in the restaurant was extremely helpful at breakfast. I stay every year and check in was much better this year, with my room being available on arrival.
Sep 2025
Hôtel vieux
Hôtel désuet, chambre hors d’âge à la propriété douteuse. Odeur désagréable dans la chambre. Seul pont positif la proximité de la gare.
Location
Seafront · Torquay