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The Greenway Hotel & Spa

9/1084 reviewsCheltenham

Luxurious Spa Services Escape into relaxation at our full-service spa offering massages, body treatments, and facials, perfect for unwinding during your stay. Recreational Opportunities Take advantage of the indoor pool, sauna, and fitness center for your leisure. Stay active or simply enjoy some downtime in our well-equipped facilities. Exquisite Dining and Amenities Indulge in British cuisine at the Garden Restaurant, grab a drink at the bar/lounge, or opt for room service. With complimentary Wi-Fi, concierge services, and more, we cater to your every need. Immerse yourself in luxury at The Greenway Hotel & Spa for an unforgettable stay.

What this place offers

  • Fitness facilities
  • Breakfast available (surcharge)
  • Safe-deposit box at front desk
  • Porter/bellhop
  • Full-service spa
  • Meeting rooms

Policies & house rules

  • Check-in from 15:00
  • Check-out until 11:00
  • Pets allowed
  • Free parking

• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation. A deposit may be required at the property.

Available rooms

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84 reviews

Guests liked

  • Great breakfast
  • Dinner was a highlight

Guests mentioned

  • Lack of cleanliness
  • Power cut during stay
  • Inconsistent service with booking

  • Dave

    Sep 2025

    10/10

    Every thing was perfect

  • PATRIK

    Aug 2025

    4/10

    Very disappointing stay

    Our stay at the Greenway Spa Hotel did not meet expectations. Upon arrival, our booking had been entered incorrectly, leaving our reserved room unavailable. The “upgrade” offered turned out to be a cheaper room. Cleanliness was also lacking — the bathroom floor was dusty and appeared not to have been cleaned for weeks. The spa facilities were especially poor: the steam room was out of order, the sanarium was overheated with a broken thermometer, and the sauna’s temperature and humidity gauges didn’t work. Hygiene standards were low as guests used the sauna without towels, with no clear enforcement of rules. Breakfast was underwhelming for a hotel of this class, with inconsistent coffee and poorly prepared Eggs Royale. Dinner was the only highlight. Check-out was chaotic, with a billing error that initially overstated the charges. Overall: very poor value and not recommended.

  • Graham

    Aug 2025

    6/10

    Shame about the powercut

    I would love to give this place an excellent rating however I can't because we had a power cut and we weren't able to eat food in the evening, which I realise is not the hotel's fault One thing I will say, they do do a great breakfast

  • deborah

    partner · Jun 2025

    8/10

    Wonderful Cotswals experiwnce. Needs AC! Very hot but otherwise an amazing place.

  • David

    partner · May 2025

    10/10

    We had a wonderful 2 night stay at The Greenway. We were upgraded on arrival, and everything about the stay was great. The staff were very helpful and friendly, the room was lovely, and the spa was also very good - my partner enjoyed her treatment as well. Food was excellent - we tried both the brasserie and main dining restaurant - both were delicious. Breakfast was also lovely. The only thing that could potentially be improved would be the WiFi, which wasn't great in our room - but it certainly didn't spoil our stay - we'd definitely come back!

Location

Greenway Lane, Shurdington · Cheltenham