The Haüs Windham - Spacious Suites, Hot Tub, Mountain Views!

98 reviews

• A

  Ayca

  US · couple · Oct 2026

  5/10

  The accommodation area is nice and everything is clean, but the customer service is definitely very bad.

  Clean room

  First The customer service was bad Second at 8 in the morning a few men came to repair the roof for the roof repair and unfortunately I got up early and before my room’s exit time we emptied the room with my husband. There was an unbelievable roar. The roof repair workers were walking around in front of the bathroom window.

• C

  Carlos

  US · extended_group · Oct 2026

  1/10

  Never come back , no vuelvo en mi vida

  Nothing all is a lie ,

  Old house / bad maintence /ugly and dirty

• J

  John

  GB · solo_traveller · Jul 2026

  3/10

  Misleading advert

  I'm afraid there was very little that we found nice. Things we liked - Tv was great Bed was comfy

  Things we didn't like  - Very difficult to find the room, what I assume was the office building looked derelict, I could hear voices but nobody about. Doors were locked. No phone signal in the area, had to go back to town to call for directions Very few towels - 2 bath, 1 hand, 1 mat Only 3 pillows on one bed  The bathroom trash bid was full from the previous guest !!! No coffee maker (my fault, I should have read that) No iron (my fault also) No disposable cup in the bathroom  Wardrobe doors look like they're falling off and don't close Only 1 coat hanger in wardrobe  - i guess the last person left this Nice tissue box - but it was empty Large mat on floor looks very dirty No side light in lounge area - choice of very bright lights or dark View from window was non existent  -  2 big trees 12 inches from window,  how do you clean them Entrance very dilapidated  Pathways very poor, with holes and rot Felt like we were the only guests We definitely won't be back or be recommending 

• H

  Howannes

  AE · couple · May 2026

  6/10
• A

  Audrie

  US · couple · Apr 2026

  5/10

  Was hoping for luxury, but got mediocre.

  Windham is a nice little town if you are looking for a remote stay and opportunity to disconnect. However, I was disappointed with the property. This is advertised as a luxury stay, but it is absolutely not that. The grounds are bare and messy and there is no one around to guide you. We tried to figure out where the "private movie theater" was and couldn't, and when we asked, we realized it was in a dark basement which felt creepy. The saunas that were outside of the rooms were next to cluttered/messy sheds, which made us not want to use them. When we checked in to our room, it was dark and cold with no view. The hot tub was broken, so they gave us a free upgrade. The next room was nicer and did have a working hot tub, but the hot tub was dirty and we didn't feel comfortable using it for long. the rooms were nice, but there were large ants everywhere. The facilities person came and sprayed, but the spray they used gave me a terrible headache and did not get rid of the ants. The ants were even in the shower.

  This was listed as a luxury rental but it was not. The grounds were bare and empty. The hot tub was dirty (and the first hot tub didn't even work). There were ants everywhere. The towel hangers in the bathroom were falling off the wall.