The Haven, Great Location near Downtown, Medical District and United Center

22 reviews

• A

  Adan

  US · extended_group · Sep 2026

  7/10

  Area was close to things

  There is not AC in the back rooms so it was very warm the entire time in the rooms.

• D

  Daniele

  IT · extended_group · Sep 2026

  10/10

  We had a great time. The apartment is very nice and in an excellent location.

  We had a great time. The apartment is very nice and in an excellent location.

  The windows are a bit complicated to operate, and for us Italians, the mosquito nets should be checked, but we understand that this is the standard in North America.

• E

  Elisa

  FR · solo_traveller · Aug 2026

  10/10

  L appartement était parfait ainsi que la réactivité de notre hôte. La localisation était à 10mn du centre, comme nous le souhaitions.

• H

  HuangMax

  US · family_with_children · Jun 2026

  7/10

  Spacious and Clean Rental with Friendly Host - Unfortunately with an Incident On the Last Day

  We stayed here for our daughter’s college graduation and traveled as a multi-generational family. Overall, there were many things we liked about this property. The apartment is spacious and comfortably accommodated our family of 5 for four nights. There were enough beds for everyone, and the large living room with a long sofa provided a nice gathering space. Having two bathrooms was very convenient. The unit was generally clean, the hosts were highly responsive throughout our stay, and getting an Uber to downtown Chicago was easy and convenient. The bedrooms are spacious and each has a skylight - make sure to pack eye masks!

  There were also some maintenance and housekeeping issues that future guests should be aware of. Several light bulbs were burned out during our stay (the host quickly brought over new bulbs). The washing machine was extremely dirty, with visible mold buildup around the gasket and the detergent reservoir, and a cigaret lighter inside the machine. When we attempted to clean it and run a cleaning cycle, we discovered that the machine leaked and produced a significant amount of dirt and debris. Because of this, we were unable to do laundry. The bedding had a noticeable odor, and we would have appreciated additional towels given that the washer was not usable. The most significant issue occurred on the morning of checkout. While our reservation was still active and well before the stated checkout time, an individual who was not part of our group came to our door, kicked and banged on it, claimed ownership of the property, stated that we would be thrown out, and yelled at us. My 82 year old parents were present and were deeply disturbed by the encounter. To the hosts’ credit, they responded quickly after being notified, apologized repeatedly, identified the individual as a family member of a resident in the building, and communicated professionally and respectfully. The host later processed a one night cost refund (minus fees and taxes) to us. While the confrontation itself was upsetting for an important family trip, we appreciate how the host handled it.

• S

  santiago

  CO · extended_group · Jun 2026

  9/10

  Casa comoda