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Family · Jun 2025
House of Edward, Closed
This hotel declared bankruptcy in January, and not knowing this, made reservations for May, 2025. When we arrrived in Ghent in May, we were told the hotel was closed by the government due to the bankruptcy. They charged us for the night of May 21, 2025, the previous day and since we had just arrived, had no idea they were closed. No way to contact Heirloom Hotels as they no longer are in business. Please do not book through Heirloom Hotels.
Mar 2025
Everything was good. Shower pressure and temperature were great. Spacious room with large double bed.
Nov 2024
York
Great location. Virtue service but they forget to send us the door code. Wait for 30 minute outside before we receive the access code
Nov 2024
Nous avons eu un petit problème pour recevoir notre code d’accès à la propriété. Nous avons contacté les propriétaires et ils nous ont répondu très rapidement. La chambre était très propre, par contre le réfrigérateur ne fonctionnait et les ustensiles de cuisine ne sont pas nombreux. Nous avons tout de même passé un bon séjour.
Sep 2024
Great studio loft in convenient location. Nearby parking stations made ut easy. Room on 3rd floor needed 48 stairs, last set very narrow, so not convenient if heavy luggage. Main letdown was lack of detail to servicing. Only one coffee mug, no coffee, one glass and only one fork. When texted agent, they were quick to rectify.
Edward Anseeleplein 17 · Ghent