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Guests mentioned
Oct 2025
Some parts of hotel very tired in desperate need of repair or replace. I believe a refurbishment is imminent, not before time. Staff are good but not sure at the moment that it represents value for money. All felt slightly disjointed, some areas neglected.
Sep 2025
good
very friendly warm welcome comfy clean room gorgeous grounds
Sep 2025
Great hotel
The staff were all very friendly, welcoming and attentive. Dinner & breakfast were excellent with clear gluten free options.
family · Sep 2025
Great Hotel in a beautiful area of Suffolk. My kids both took bikes and loved cycling all around the grounds. The restaurant is super expensive for average food and I did not enjoy having a service charge added to my bill. I will be staying at the hotel again though. It’s a great family weekend break.
Sep 2025
Good but could have been better
Great location for historical hotel but the room was quite basic for what was supposed to be deluxe, although spacious enough and our first night was spoilt by the window having a thin plastic sheet placed along the lower quarter (to allow a portable air conditioning unit to vent), which meant the wind could penetrate and the sound of rain was amplified.
Bury St Edmunds · Bury St Edmunds