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family · Oct 2022
Would definitely recommend this property to those seeking a place to just relax and do nothing! Thats all we did! We stayed in the 2 bedroom beachfront villa with the pool and its all yours day and night. We went on a weekday, low season, but the bfast was still suprisingly good, instead of a buffet, you can order whatever bfast menus tht they have. Good experience overall but the room could use those full length mirror that other hotels tend to have cause its hard to get ready when theres people inside the bathroom. Other than tht, excellent!
friends · Apr 2022
Really nice and quiet resort for a short getaway, clean and friendly staff, definitely value for money! Facilities (e.g. swimming pool) might need a little clean up and maintenance though. Planned a mini birthday surprise for my friends with Siti (reservation assistant), and I’m grateful for her patience and arrangement despite it being puasa month.
Dec 2021
Just OK
Not as luxurious as what I thought
Nov 2021
50% staff means no value for money right now
Lovely place and the staff could not have been more thoughtful but they had only 50% staff working due to vaccinations and losing staff to other work during lockdown. The service was not the best, menu limited and villa not cleaned as you would hope. Lovely stay and great place but not worth the price at the moment
Dec 2020
Nice but missing the detail
The location and concept should provide for a really special experience, and in a way it does, but the little touches could and should make the big difference and, sadly, they were somewhat lacking. Service was ok, nothing bad but nothing great. The team were polite, pleasant and engaging but they did just what they needed to do and nothing more. There was special welcome, not tour of facilities, no recommendations or encouragement to dine in. It was very much 'here's you key (and you only get one key!), here's you villa, enjoy your stay'. Our Villa was a 2 bedroom. There was a slight smell of sewage in the ground floor room if you didn't keep the AC on. The condition was ok, but not pristine. The private pool was nice but debatable if the water was treated. Again, the detail missing. Not by any stretch a bad stay, but it could have been made much more if there was attention to detail and service, after all, it's not a cheap stay.
Km 32.5, Jalan Kuantan/Kemaman · Cherating