The King Street House By Kasa

107 reviews

• J

  Jonas

  SE · solo_traveller · Oct 2026

  8/10

  Ett bra och prisvärt boende med ett mycket bra läge.

• J

  Julia

  GB · couple · Oct 2026

  9/10

  Great accommodation in a fantastic location, just don’t turn up on a bank holiday.

  Style, quietness, location.

  The inability to clean a room & get it ready just an hour earlier. Unbeknown to us it was a bank holiday so the storage place I tried to book wasn’t open that Monday and the other didn’t exist (that kasa recommended). Walking round with cases on cobbles isn’t great. I’m sure a drop off in an unserviced room could have been possible as with other bookings I’ve made. Otherwise they would have had a 10 rating.

• A

  Andrew

  GB · couple · Aug 2026

  4/10

  Alexandria and location were good, no staff, no help. Good luck.

  Location. Bathroom. Bed. All good

  No staff. Poor customer service.allocated room was unprepared and dirty. Several hours of our holiday spent trying to sort out Kasa’s own F.U. This is a virtual operation from California, nobody there to help.

• K

  Kerrie

  US · couple · Aug 2026

  9/10

  This location was perfect for our visit. Would stay there again.

  Great location. The property is within easy walking distance of shops, restaurants and places of interest. Loved the heated floor in the bathroom.

  The dishwasher did not work. The toilet kept running. We notified the staff, who offered to send someone out to fix the problem.

• J

  jojy

  US · solo_traveller · Jul 2026

  1/10

  Misleading Listing and Disappointing Stay -1 Star

  Location was good thats why I choose this place. But will never stay here again. Room layout was completely different, and I won't call this a room. It's like a jail with all-in-one small area.

  I was completely dissatisfied with my stay at Kasa. The property did not meet my expectations, and several issues made the experience very disappointing. I would not choose to stay here again, nor would I recommend it to others. I expected much better service and accommodations for the price. The listing picture and the apt was completed different. Dont get fooled by KASA. Non refundable credit card payment so you are in a trap. I call this as a jail with all bathroom, bedroom,kitchen within one square. Never book with KASA. I am completely dissatisfied with my stay at Kasa. The room did not match the photos advertised, which was very misleading. The layout was different from what I expected when I made the reservation. The cleanliness of the room was below acceptable standards, making the stay uncomfortable from the start. In addition, there was no working Wi-Fi, which was a major inconvenience, especially for anyone traveling for business or needing reliable internet access. Another disappointment was the lack of a work desk, even though the listing gave the impression that the room would be suitable for working. This made it difficult to use the space as intended. Overall, the room did not meet the expectations set by the listing. Between the cleanliness issues, the missing Wi-Fi, the absence of a work desk, and the inaccurate room layout, I cannot recommend staying here and would not book with Kasa again.