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Couples · Jan 2026
Need coffee machine in the rooms
The Hotel is very clean and secure location. The bar is lively and could use free drinks for paying guest. Rooms are very clean and cleaning staff very friendly and helpful. The room could use a coffee pod. I know there is a Starburst and Village Italia where coffee is sold but not convenient for guest have to get dress in the morning to go out into the casino lobby or casino for their first cup of coffee.
Couples · Dec 2025
Poor design for shower
We enjoy staying there the only thing we have a issue with is the shower not having doors to keep the water flowing on the floor, water was all over the floor from taking one shower to where we had to use all our towels to soke it up
Family · Dec 2025
Overall fine, but could have easily been better
Overall our stay was fine, but a few things were disappointing. I found the front desk underwhelming - had an issue with a reservation and they were unhelpful and a bit snippy on the phone. Also, a man was bothering women in the lobby and the front desk staff did nothing (he was looking for a room to stay in). As the hotel is connected to the casino, you'd think the front desk would call security to escort him out. Saw him, and heard about him from a couple of women on the elevator and my daughter. While the room was fine, it was disappointing that there was no coffee maker in the room. I can't remember the last time I was in a hotel that didn't have a coffee maker. I would have also liked some lotion to be available in the room. It's also an odd entrance to the hotel - you have to go through an inside parking lot.
WEST LONG BRANCH, NEW JERSEY · Family · Dec 2025
Really nice rooms
The hotel rooms are nicely decorated, quiet and clean. We have stayed here 3 or 4 times, always a good experience. The only issue we always have is with the toilet paper holders. They don't hold the toilet paper and it falls off and rolls under the vanity. I know we don't get the same room everytime, I think they need to replace them in every room.
Family · Dec 2025
Christmas
Perfect!! Everyone is always very friendly at the hotel as well as the casino and restaurants. Thanks for another wonderful stay!!
21 Rush Street · Schenectady