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family · Oct 2025
Room and property were very well maintained. First night we had a problem with noise and the staff moved us and our belongings to another room no problem. Lobby area had great entertainment, food at The Clink was delicious and large portions. Architecture of this hotel is amazing
Oct 2025
If you don't need sleep and love Club Music in your room all night, and Construction Noise early in the morning, then this is the place. If you need sleep at night DO NOT STAY HERE. Asked for a quiet room. Our room overlooked Atrium Construction (starts at 7:30 AM), an Club Music pounded into our room until 12:30 AM. At 1:00 AM they empty the construction site dumpster by raising it and dropping it onto the concrete. Room was next to the elevator shaft so that went on and off intermittently all night. Worst hotel I've stayed in - maybe ever.
partner · Oct 2025
Gwain front of house was fantastic. Great service and made us feel so welcome. Room itself was lovely we had a small issue and the hotel dealt with it straight away. So professional. Hotel is directly across from train so easy to explore the city.
friends · Oct 2025
Great hotel!! I’ll definitely come back!
Sep 2025
We were on the 3rd floor and our room was crazy noisy. The garbage dumpsters were right outside our window and the trash take out started at 2 am and went all morning. And the dance music from the lobby played till 1am every night. This is the loudest hotel we have ever stayed in and I would not come back. It’s pretty much a dance club with show girls walking around taking pictures all night.
215 Charles St · Boston