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The Masons Arms

9/10879 reviewsNorham

Charming Accommodation in Norham Comfortable Rooms: Each room at Mason's Arms features a flat-screen TV, a kettle, and a private bathroom with free toiletries and a hairdryer for your convenience. Convenient Amenities: Enjoy free WiFi, a restaurant, and an on-site bar during your stay. Plus, make use of the luggage storage space available at the property. Explore the Area: Engage in various activities like cycling and fishing, with Alnwick and Berwick-Upon-Tweed within driving distance. Don't forget, Edinburgh Airport is just 79 km away for easy access. Book your stay at Mason's Arms now for a delightful experience in Norham!

What this place offers

  • WiFi available
  • Free WiFi
  • Parking
  • Free Parking
  • Non-smoking rooms
  • Restaurant

Policies & house rules

  • Check-in from 15:00 until 22:00
  • Check-out until 10:30
  • Children welcome
  • Free parking

Please note that guests who wish to bring pets should contact the property prior to arrival using the contact details on the booking form. A deposit may be required at the property.

Available rooms

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879 reviews

Guests liked

  • Friendly staff
  • Great food

Guests mentioned

  • Some dated rooms
  • High restaurant prices

  • Henry

    GB · solo_traveller · Oct 2026

    9/10

  • Heather

    GB · family_with_children · Oct 2026

    8/10

  • Elizabeth

    GB · couple · Oct 2026

    6/10

    Quite pleasant in nice area

    Breakfast was adequate. Staff were all very pleasant.

    Bed was comfortable but wooden base was annoying. Only one uncomfortable chair in bedroom.

  • GB · solo_traveller · Oct 2026

    3/10

    “Accused of leaving without paying after I had specifically asked to pay”

    We appreciated that the property accommodated my wife after I had accidentally made the reservation for one person rather than two. We only stayed for one night and the accommodation itself was adequate for our needs.

    Unfortunately, the overall experience left us disappointed. My wife ordered a roast chicken dinner with no mashed potato, extra vegetables and two plates, as we are both small eaters and often share a meal. The order was taken by the young waitress and then confirmed again by the manageress/owner, but it still arrived incorrectly, with mashed potato. I looked at ordering separately, but the only vegetarian main option I could see was pasta, which I do not eat. More importantly, because I had mistakenly booked for one person, I accepted there was an additional charge. When paying our restaurant bill I specifically asked the waitress to add the additional room charge, and then paid the £48.75 bill I was presented with. I therefore genuinely believed everything had been settled. I was extremely disappointed to subsequently receive a message from Booking.com saying that the property had reported that I had left without paying the additional £20 and had not followed their policies. I certainly did not knowingly leave without paying, I had specifically asked for the charge to be added. If it was omitted from the bill, that was not something I was aware of. I also declined the included breakfast before leaving. Mistakes happen, including my original booking error, but I was very unhappy with the way the subsequent payment issue was portrayed.

  • Robert

    GB · solo_traveller · Sep 2026

    9/10

Location

16, West Street, Norham · Norham