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The Norfolk Lodge Hotel

8/10114 reviewsSt. Helier

Recreational Amenities Indulge in the indoor pool and fitness center for a relaxing stay. Dining and Drinking Options Savor a meal at the restaurant, or choose room service and unwind at the bar/lounge. Convenient Services Enjoy complimentary breakfast, free Wi-Fi, and amenities such as dry cleaning, luggage storage, and free parking. Book your stay at The Norfolk Lodge Hotel and explore St. Helier's attractions just minutes away.

What this place offers

  • Elevator
  • Fitness facilities
  • Bicycle rentals nearby
  • Kayaking nearby
  • Sailing nearby
  • Water skiing nearby

Policies & house rules

  • Check-in from 14:00 until 22:00
  • Check-out until 10:00
  • No pets
  • Free parking

• One child 15 years old or younger stays free, per registered adult, when occupying the parent or guardian's room, using existing bedding. Children may not be eligible for complimentary breakfast. A deposit may be required at the property.

Available rooms

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114 reviews

Guests liked

  • Friendly staff
  • Good breakfast options
  • Convenient location

Guests mentioned

  • Some rooms are dated
  • Traffic noise issues
  • Dinner could be better
  • David

    partner · Sep 2025

    8/10

    Room was comfortable and spacious. Staff all very helpful. Had continental breakfast, by choice, which had a good range of choices. Enjoyable break

  • Geraint

    partner · Sep 2025

    6/10

    Breakfast was good. Some staff not very engaging.

  • stephen

    family · Sep 2025

    8/10

    The food selection especially the evening meals was very good and so were the breakfast. Pleasent staff and very helpful

  • Scott

    family · Aug 2025

    8/10

    I had the pleasure of staying at the Norfolk lodge earlier this week, with my two children (9 and 12). The hotel is a short walk to the beach or St Helier city centre, so very convenient. On the flip side that does mean it is near a road and can be a bit noisy (we had a room facing the car park / road). The hotel staff are very helpful and friendly and the hotel has a lovely restaurant, bar and the kids loved the swimming pool. The breakfast was particularly great and the kids stuffed themselves every day! There was no kids menu on the bar menu which was a shame. It did feel like the family room we were staying in needed a modernisation. Whilst perfectly functional and clean, it was very dated and had no fridge which was a shame, given we were staying 4 nights. Would I recommend staying at the hotel, yes I would. I would however call and ask for some info on the room you are staying in - I have a feeling the family rooms might be more dated than other areas, but no evidence to confirm that. Ultimately though, the kids loved the holiday and the accommodation served its purpose. The staff are the highlight and should be commended.

  • Seb

    family · Aug 2025

    10/10

    We enjoyed our stay at the Hotel. We shared one family room (2 adults, 2 children, 1 infant), which was quite cosy but worked well for us. The kids enjoyed the indoor pool a lot. The staff was friendly and helpful. The food was good but could have better options for vegetarians. The area is not the prettiest, but the city centre and playgrounds can be reached easily by foot (10-15 minutes).

Location

Rouge Bouillon · St. Helier