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Guests liked
Guests mentioned
GB · couple · Oct 2026
Convenient and rooms nice.
Staff nice beds comfortable king rooms a nice size clean
Lift out of action and restaurant shut. Avoid room 100 as very noisy from about 5.15 am.
GB · couple · Oct 2026
Good Stay with Excellent Service
The staff were lovely and welcoming throughout our visit, and a special mention should go to the breakfast waitress, who was particularly friendly and attentive. The full English breakfast was excellent and a real highlight of our stay. The reception and bar areas are smart, comfortable, and attractively decorated, creating a pleasant first impression. We also particularly appreciated having a Nespresso coffee machine in the room, which was a nice touch. The location was okay, under a ten-minute walk into town and down to the beach. We paid to park in the hotel car park, but plenty of street parking on the main road outside the hotel was also available (ticket machine). The bed was very large & comfortable, with good-quality linen, and the room was large and generally clean. The bathroom was modern and large.
While we enjoyed our stay overall, some areas of the hotel, particularly the staircase, corridors, and guest rooms, would benefit from a little attention to the paintwork. We also noticed a few stains on the carpet in places. These are relatively minor points, but addressing them would help bring the accommodation in line with the high standards set by the public areas and the excellent service.
GB · couple · Oct 2026
comfortable stay in good location with attentive service
all
no complaints
GB · couple · Oct 2026
Enjoyed the stay, breakfast was excellent
Friendly staff
Having to pay for parking in hotel car park
GB · solo_traveller · Oct 2026
34 Gervis Road · Bournemouth