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The Originals Résidence Aix Schuman

8.6/10133 reviewsAix-en-Provence

Luxurious Amenities Enjoy complimentary wireless internet access, concierge services, and a daily complimentary reception. Delicious Dining Options Satisfy your cravings at the coffee shop/cafe or snack bar/deli, and unwind at the bar/lounge with a drink. Convenient Location Centrally located in Aix-en-Provence, visit nearby attractions like Hôtel de Caumont - Centre d'Art and Cours Mirabeau within a 10-minute walk. Experience luxury and convenience at The Originals Résidence Aix Schuman. Book now for a memorable stay!

What this place offers

  • Elevator
  • Breakfast available (surcharge)
  • Multilingual staff
  • Express check-out
  • Smoke-free property
  • Tours/ticket assistance

Policies & house rules

  • Check-in from 16:00
  • Check-out until 11:00
  • Pets allowed
  • Paid parking

• Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation. • Cashless payment methods are available for all transactions. • Contactless check-out is available. A deposit may be required at the property.

Available rooms

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133 reviews

Guests liked

  • Convenient location
  • Friendly service
  • Good breakfast

Guests mentioned

  • Cleanliness issues
  • Limited parking availability

  • Nelson

    Oct 2025

    2/10

    Terrible hotel incompatible with reviews

    Problems started at check-in. The front desk attendant took some time to locate my reservation, and when she finally did, she told us that nothing had been paid in advance—despite the fact that everything had been paid in advance. When we tried to confirm whether the room was the correct type, she had to ask her colleague. The room itself was not bad, but the corridors smelled strongly of fresh paint, possibly due to a recent flood. We could still see signs of damage in some areas. Cleanliness was below expectations, particularly in the bathroom, which didn’t have a proper shower enclosure—just a curtain. In fact, we were given an accessible room, even though none of us have a disability. The worst part of our stay happened when my wife went to the front desk to ask for a roll of toilet paper and a bar of soap (which, by the way, was a miniature). The receptionist was extremely rude and started questioning why we needed them—implying we might be trying to sell them. That’s completely ridiculous and offensive. Perhaps the issue was with the two girls working on September 27th, as the other staff members seemed fine. Breakfast was also disappointing. Only one person was cleaning tables and refilling food, and she clearly couldn't keep up with the number of guests. I honestly can’t believe this hotel has such a high score, especially when compared to other places I’ve stayed with the same rating.

  • Lynne

    Oct 2025

    8/10

    Comfortable stay, communication with staff not always easy but they were nice. About 13 minute walk to main part of town which got a little old when I would have loved a nearby restaurant to grab a bite. But overall I was very happy with the hotel.

  • Achille

    partner · Oct 2025

    8/10

    Breakfast should be included

  • Denis

    Oct 2025

    10/10

    Très bon lit Bonne insonorisation Bon déjeuné Service de laverie pratique

  • J

    Oct 2025

    8/10

    Ik miste alleen een stoel opp de kamer

Location

1 avenue Robert Schuman · Aix-en-Provence