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The Pacific Sutera Hotel

8.4/101204 reviewsKota Kinabalu

Luxurious Amenities Indulge in the Olympic sized swimming pool and 5 dining options. Modern Accommodations Relax in stylish rooms with flat-screen TVs and sea or golf course views. Relaxing Leisure Facilities Unwind with spa treatments, a bowling alley, and outdoor activities assistance. To experience the ultimate luxury and relaxation, book your stay at The Pacific Sutera now.

What this place offers

  • Fitness facilities
  • WiFi available
  • Free WiFi
  • Parking
  • Free Parking
  • Non-smoking rooms

Policies & house rules

  • Check-in from 15:00
  • Check-out until 12:00
  • Children welcome
  • Free parking

2 complimentary rounds of bowling are provided to guests who stay for 3 nights or more. Kid's Tent chargeable at RM80 nett per unit per night (subject to availability upon request).Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

Available rooms

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1204 reviews

Guests liked

  • Friendly staff
  • Good location
  • Delicious food
  • Plentiful activities

Guests mentioned

  • Cleanliness issues
  • Comfort of beds

  • John

    AU · solo_traveller · Sep 2026

    7/10

    Good for golf otherwise there are much better places

    Location next to the golf course

    Some of the staff were clueless

  • Hidehito

    JP · couple · Sep 2026

    3/10

    静かに過ごしたいのに残念

    スタッフは皆さん良かった

    あまり言いたくないが 団体中国人に方がそこらへんにゴミを捨てたり騒いでたりした

  • Hwinnie

    SG · couple · Sep 2026

    7/10

    Comfortable

    The buffet breakfast is delicious, the female chef at the egg station on 6 Sep is exceptional. The buffet soiree is great. Bed and pillows are comfortable. Staff are friendly and helpful.

    - occasionally there was a lingering odour in the bathroom - TV signal is weak - fridge is not cold so some foods / medication were spoiled - no individual reading lights in bed

  • Hamida

    MY · couple · Sep 2026

    3/10

  • JINA

    KR · solo_traveller · Sep 2026

    9/10

    추천함

    -수영장이 많다. 다 걸어다닐수있는거리라 이쪽저쪽서 놀기 좋음. 조식도 이곳저곳 다됨. 골라먹는재미! -스파 등 다양항 시설이 있고 옥상 바도 전망이 좋음. 칵테일도 맛있음(금요일에 1+1, 여자를 위한 한잔(?) 그런 이벤트를해서 총 4잔을 2만원에 먹음) -시내가려면 그랩타야하지만 그랩이 싸니까 큰 지장없었음. 그랩도 바로바로 잡힘 -레이트 체크아웃요청했더니 13시까지는 무료로 해줌 -체크인 전에, 아웃 후에 짐맡길 수 있음.

    -고층 바다뷰는 좋지만, 밤에 옥상 바에서 노래소리가 들림(많이 늦게까지는 안함), 그리고 파도소리가 지속적으로 들림(갠적으로 백색소음 개꿀이었음) -욕조 물이 잘안빠짐(하수구뚜껑 뽑으면 빠름) -일체형 드라이기였는데 말린지 얼마 안된 시점에서 불꽃과함께 터짐. 다치지는 않았는데 손에 탄내랑 그으름생김. 전화했더니 뭐뭐 체크해보란식으로 올라와서 확인하라고 하니까 와서 작동안되는거 확인하고 유선 드라이기줌. 근데 별다른 사과 등의 조치는 없었음.

Location

1 Sutera Harbour Boulevard · Kota Kinabalu