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The Palace of the Lost City at Sun City Resort

8.8/10113 reviewsMoses Kotane

Indulge in Luxury at the Full-Service Spa: Treat yourself to massages, body treatments, and facials at the onsite spa for a truly relaxing experience. Exciting Recreational Amenities: From safaris to a casino and golf course, this hotel offers a range of activities to keep you entertained throughout your stay. Culinary Delights and Entertainment: Enjoy international cuisine at the hotel's multiple restaurants, or unwind with a refreshing drink at the bar or poolside. Explore the wonders of The Palace of the Lost City at Sun City Resort, where luxury meets adventure. Book now for an unforgettable experience.

What this place offers

Elevator
Fitness facilities
Supervised childcare/activities
ATM/banking
Gift shops or newsstand
Shopping on site

Policies & house rules

Check-in from 14:00 until 00:00
Check-out until 11:00
No pets
Free parking

• Reservations are required for golf tee times and massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. • Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. • No pets and no service animals are allowed at this property. A deposit may be required at the property.

Available rooms

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113 reviews

Guests liked

Incredible staff
Beautifully decorated rooms
Great breakfast buffet

Guests mentioned

Shared facilities can be overcrowded
High food prices
Issues with booking activities

Lester
family_with_children · Oct 2025
10/10
Superb, elegant, family centric hotel.. my little kids loved it!
Sian
family · Sep 2025
6/10
We came yo the palace at the end of our holiday around South Africa. This is a huge property and it has alot for families to do and enjoy. The problem is to figure out how to get to things and book activities you need an app. This app is not available for the Australian Apple and Google stores so we couldn’t download it and there is just an expectation that that’s what you will do, so there is no information available anywhere in your room, the foyer, internal tv system for you to learn as a guest. It took us a couple of days to figure this out. The food at the palace - breakfast, pool side and weekend buffets is very good but expensive by South African standards. Also if you have a child under 9 you can’t eat at any of the restaurants in the Palace - which is a bit rude noting it’s a family hotel. You have to catch a bus (which is free and regular) to the shopping centre and eat in a food court or go to another one of the hotels. I object to doing that when I am paying over $400 a night! The options in the food court aren’t healthy and we got food poisoning at the Greek restaurant- which has no Greek food on the menu besides a Greek salad which isn’t a Greek salad. That was honestly one of the worst meals I have ever had. Also be aware that you share all the facilities like valley of the waves etc with all the other hotels and time shares on the property and day visitors to the property. It has a lot of potential but needs a major revamp as rooms etc are tired.
rory
Aug 2025
10/10
Amazing stay, staff were incredible space and venue's stunning. Stay again when back SA.
brendon
Aug 2025
10/10
Great place and people
Hugh
Jul 2025
10/10
A truly special place. So beautifully decorated and designed. The room was truly lovely and the views amazing. Incredible Buffett for breakfast. Wonderful staff

Location

Sun City Resort · Moses Kotane