The Park House City Retreat on Yarra River

16 reviews

• S

  Sabarina

  GB · couple · Jun 2026

  10/10

  Comfortable, clean and tiny apartment. Very close to amenities. Friendly and helpful host.

  Clean, tidy and comfortable.

  N/A

• L

  Lesley

  NZ · couple · May 2026

  9/10

  A lovely apartment Great location near a tram stop to the city and the Yarra trail. Close to bars restaurants and a cute coffee house across the street. A short walk to a shopping centre with IKEA and Kmart. Very comfortable and well appointed.

• K

  Kayleigh

  AU · couple · Apr 2026

  1/10

  Probably goes without saying that we will run a mile from anything managed by five star property management in future, a

  Apartment itself: spacious and quiet, but unfortunately blinds in bedroom don’t sufficiently block out light and the toilet seat was broken.

  The worst check-in experience we’ve ever had. Multiple automated messages and replies to direct questions about the check-in process were either ignored or replies avoided answering direct questions. After not receiving the code and instructions that would allow us to check-in later that day, at the expected time, I connected with an agent over phone - so much background noise rendered near impossible to communicate, and a promise of a return call never materialised. We were advised via the messaging platform “We are happy to arrange to store your baggage while the property is being prepared for your stay,”. After an excessive amount of back and forth over a couple of hours turns out that’s not the case. We later received a message with an apology for the mixed messaging (mixed yes, but was also incorrect), but it was too little too late. We had to cancel plans that we had for the first day of our trip, as we couldn’t drag a suitcase around with us (check in was 3pm), and it made for an awful start to our break away. (The 3rd party recommended to store luggage were either closed, didn’t accept walk ins or were miles away, plus there would be an additional cost to us.) Yet more automated messages were sent later that day, one including “If anything has fallen short of your expectations, or if you need anything at all, please don't hesitate to reach out”. This felt like a bad joke. We had problems accessing the building even when we had the keys - we ran the risk of being locked out because the management company had stopped answering the phones by then and took one hour to reply to direct messages on the platform.

• D

  Derek

  AU · couple · Feb 2026

  10/10

  Very well located, right on the tram line and next to the river and massive park area. Plenty of cafes, restaurants and shops within walking distance, or 30min tram ride to the CBD

  Nothing

• R

  Renee

  AU · couple · Jan 2026

  8/10