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US · family_with_children · Oct 2026
Room was so outdated and poorly taken care of. It has gone down in quality and no longer is worth the price they charge.
Property location is great, staff is friendly
-Room was so outdated and poorly taken care of -Door to get in wasn’t working properly, felt like you had to break into your room every time -Price is too high for what you get -Good luck parking close in the afternoon *plus it’s $20/day -Smells awful like onions in the mornings when they cook breakfast, stinks up the whole place and your room -Moldy walls behind the desk/dresser -Chipped paint/stains on walls -Shower temperature didn’t work, it would scald you or it would get very cold -No privacy, you can hear everyone in their room, you can hear people brushing their teeth - it’s that bad -Dirty carpet -Uncomfortable beds -Bed Sheets smelt gross not clean -Outdated gym/ poorly maintained
US · couple · Oct 2026
US · couple · Oct 2026
Didn't like having to pay to park in their parking lot.
US · couple · Oct 2026
All of the staff were so kind and helpful. We loved the hotel.
It was A beautiful hotel! So clean and beautiful.
Everything was excellent!
US · family_with_children · Oct 2026
705 Cherokee Orchard Road · Gatlinburg