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TR · couple · Oct 2026
I was upgraded at the reception. It was a greatly appreciated.
The shower was difficult to use.
BR · couple · Oct 2026
US · couple · Oct 2026
Location!
No coffee makers in the room. So odd. Only 2 working elevators for over 40 floors of hotel rooms. The rest were broken. Water not working. Then no hot water. Then brown water coming from the sink!
GB · solo_traveller · Oct 2026
CA · couple · Oct 2026
Not worth it. Bad attitude no one likes their job
The location the room attendants the elevator attendants
General attitude and service terrible. The hotel is leaning into the location and Pierre name. Many staff members are rude and I stay at luxury hotels often. We had breakfast today at the four seasons what a different vibe.
2 E 61st St · New York