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MY · extended_group · Aug 2026
Terrible
Nothing like about it.
Booked the hotel, although the no counter system for this pricy hotel is unacceptable but still have to proceed because it’s non-refundable. But the problem is hotel owner did not reply any thing even I’ve reached and share passport. Been waiting there for more than 4 hours keep contacting hotel and booking customer service. Booking.com keep saying unable to cancel have to email hotel to confirm, hotel keep replying booking.com email but did not contact me for further check in instructions
MY · solo_traveller · Jun 2026
Boleh dtg lagi
Bilik sgt bersih, dgn kemudahan seperti kolam renang, gim dan parkir percuma ❤️
Cuma beberapa penyangkut baju je
IN · family_with_children · May 2026
MY · solo_traveller · May 2026
You can see the night view of Petronas Twin Towers
The location is very convenient.
Instruction is not clear
MY · solo_traveller · May 2026
Easy to travel everywhere in KL from.
Staff are very responsive
long waits for the elevator.
THE FACE SUITES, PLATINUM Suite 2, Jalan Sultan Ismail · Kuala Lumpur