The Platinum Kuala Lumpur by LUMA

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. Swimming pool closure has been extended until 11 May 2026 due to maintenance works. Skydeck remains accessible during this period. A refundable security deposit of RM500 per unit is required to be paid upon check-in. Please note that a physical credit or debit card is required for card payment at the reception. Virtual cards are not supported. Please note that lift maintenance will be carried out on 23 June 2026 from 9:00 AM to 6:00 PM. Temporary service interruptions and longer waiting times may occur.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions. A deposit may be required at the property.