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The Priory Hotel and Restaurant

9/10107 reviewsNewport

Stunning Terrace and Garden Views Enjoy breathtaking views from the terrace and garden while relaxing at the property. On-Site Dining and Room Service Indulge in delicious meals at the hotel's restaurant with a bar/lounge, or opt for 24-hour room service for a cozy night in. Convenient Amenities Benefit from amenities like complimentary Wi-Fi, dry cleaning services, and a 24-hour front desk for a hassle-free stay. To book your stay at The Priory Hotel and Restaurant in Newport (Caerleon) and explore the nearby attractions conveniently located within walking distance, visit our website now.

What this place offers

  • Hiking/biking trails nearby
  • Smoke-free property
  • Wheelchair accessible parking
  • Free self parking
  • Electric car charging station
  • Reception hall

Policies & house rules

  • Check-in from 15:00
  • Check-out until 11:00
  • No pets
  • Free parking

Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. A deposit may be required at the property.

Available rooms

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107 reviews

Guests liked

  • Good location
  • Enjoyable dinner

Guests mentioned

  • Poor service
  • Cleanliness issues
  • Ben

    Jun 2025

    2/10

    Awful service, freezing room, uncomfortable bed

    When we arrived we were greeted by a man sitting on the sofa. He told us we could check in but didn't guide us and remained seated. I went to the terminal and because I had checked in online it told us to speak to someone on the front desk so we went back to the sofa. We were then taken to our room. On making a coffee we found two broken/ used coffee pods. We didn't see this as a problem until I used an out of date oat milk from 2024 and another from April 25. We took them down to the front desk in the envelope given to us on check in. The man on reception said he'd get it sorted. On our return to the room 40 minutes or so later this hadn't been done. My husband went back down again and he was given the coffee pods but not the milk. He rang the room an hour later saying he'd bring some up shortly but someone had to go out and get some oat milk (this was delivered in a grey milk jug). We went down for dinner. We had a lovely dinner. We decided we'd get a drink or two in the bar afterwards. So we asked the server if we could order small plated at the bag. He said he'd check and when he came back he said 'through gritted teeth they said you can order until 9pm'. Following this awful exchange we also heard an employee talking about us at the bar, complaining about us being there. We spoke to management after our stay and they offered 'to take care of us' if we returned but in my opinion this solution is not acceptable. We wont back.

  • John

    Jun 2025

    8/10

    Nice location, staff were helpful and breakfast/food was great. Stayed for one night in the heat wave and room was sweltering - but found a fan in the wardrobe to help.

  • Cennydd

    Jun 2025

    10/10

    Amazing stay

  • Mark

    May 2025

    8/10

    Good place to stay

  • Martin

    May 2025

    10/10

    Lovely atmosphere and good service

Location

High Street · Newport