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The Queens Hotel & Victoria Cloisters Apartments

8.3/106850 reviewsYork

Riverside Elegance and Convenience Nestled along the picturesque River Ouse, The Queens Hotel offers a perfect blend of elegance and convenience. Prime Location Enjoy easy access to York's attractions such as York Minster and the National Rail Museum, all within walking distance from the hotel. Comfort and Dining Relax in spacious rooms with classical decor and modern amenities. Indulge in delicious meals at The Royal Brasserie, offering a variety of dishes in a cozy setting. Book your stay at The Queens Hotel for a memorable experience in the heart of York.

What this place offers

  • WiFi available
  • Free WiFi
  • Parking
  • Non-smoking rooms
  • 24-hour front desk
  • Restaurant

Policies & house rules

  • Check-in from 15:00
  • Check-out until 10:00
  • Children welcome
  • Paid parking

If you have opted to pay at property The Queens Hotel will ask for payment on arrival either by debit or credit card. Our apartments are pre pay only. The Queens Hotel does not accept any groups of 6 people or more. Group Policy: Bookings with 3 rooms or more (up to 6 people total) will be required to pay a 50% non refundable deposit within 24 hours of booking. Guests staying at Victoria Cloisters will be required to leave a £100 security deposit. Please note that some rooms boast views of the river. These rooms are subject to availability and at a surcharge. The Royal Brasserie serves dinner daily between 17:00 and 20:30. The restaurant is open daily for breakfast from 07:30 until 10.00 Monday to Friday, and 10:30 at weekends. Booking a table for breakfast and dinner on arrival is essential. Parking is pre-bookable only (height restrictions apply)and carries a nightly supplement. When the hotel car park is full or closed due to flooding, you can use a nearby public parking facility. Alternative National Car Parks parking is located 200 yards from the property and costs GBP 27 per 24 hours. Please specify the total number of guests and the children's age when booking family rooms. You can note this in the Special Requests box. Please note the room can accommodate a maximum of 2 adults and 2 children. Please note during January and February evening service may be reduced. Group Policy: Bookings with 3 rooms or more will be required to pay a 50% non refundable deposit within 24 hours of booking. Situated on the banks of the River Ouse, The Queens Hotel is ideally located for the many shops, restaurants and bars that the centre of York has to offer. The Queens Hotel is within easy walking distance of York Train Station, York Minster and the National Rail Museum. Rooms with disabled access are available on request. Rooms are spacious and comfortable with classical decor. All rooms have free Wi-Fi internet access, en suite bathrooms with complimentary toiletries, refreshments trays and a Flatscreen TV. The Royal Brasserie is a relaxing place to dine, serving breakfast and dinner to guests. It offers a range of modern and traditional dishes. The bar is open daily until midnight. This hotel does not accept group bookings of 6 people or moreThis property does not accommodate bachelor(ette) or similar parties. Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.

Available rooms

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6850 reviews

Guests liked

  • Friendly staff
  • Good location
  • Nice breakfast

Guests mentioned

  • Cleanliness issues
  • Room quality concerns
  • Value for money dissatisfaction
  • blorback

    FR · solo_traveller · Oct 2026

    9/10

    Good position

    Spacious room. Good position in the city

  • firoz

    AE · couple · Oct 2026

    2/10

    No proper rooms,no telephone or cleaning service,very bad location and poor service at front desk,very bad breakfast,most of the items finishes early morning and they don't bring again only one answer it is over and no refilling Not worth

    Everything is too bad

  • Jennie

    GB · couple · Oct 2026

    7/10

    Location is perfect for us with walking distance of the centre

    We booked a smoking room which we always do as we dont smoke but do vape Have never had any issues before but this time ...yes I know it's a smoking room ...but the smell of old smoke was overwhelming It was very strong and didn't seem to have been freshened up

  • Rebecca

    GB · family_with_children · Oct 2026

    8/10

    Location, clean, lovely staff. Everything we needed. Would recommend to stay

    The properly had a great location, very clean, good sized room for my family, staff were lovely. Wide variety for breakfast.

    Parking was TIGHT. And only one plug socket in the family room

  • Paul

    GB · couple · Oct 2026

    4/10

    a well located hotel for visiting York but it needs some refurbishment

    the location was great and very central for exploring York

    it was very tired and in need of some refurbishment, the reception area was nondescript and not very welcoming, the pre-booked car parking arrangements didn’t work very well as he access barrier was broken so anyone could park

Location

Queens Staith · York