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The Ramsey Hotel and Convention Center Pigeon Forge

9/104374 reviewsPigeon Forge

Luxurious Accommodations Experience comfort and style at The Ramsey in Pigeon Forge, Tennessee. Enjoy well-appointed guest rooms with modern amenities including LCD TVs, Keurig coffee makers, and Bath & Body bath amenities. Exciting On-Site Activities Indulge in the 24-hour indoor heated pool, relax in the hot tub, or catch a family movie at the fire pit patio. Stay active at the fitness center or stay productive at the business center. Free WiFi is available throughout the property for your convenience. Convenient Location Located near top attractions like Old Mill and Dollywood, The Ramsey is the perfect base for exploring Pigeon Forge. With a complimentary buffet breakfast to start your day, your Tennessee adventure awaits at The Ramsey.

What this place offers

  • WiFi available
  • Free WiFi
  • Parking
  • Free Parking
  • Non-smoking rooms
  • Air conditioning

Policies & house rules

  • Check-in from 16:00
  • Check-out until 11:00
  • Children welcome
  • Pets allowed
  • Free parking

When booking 11 rooms or more, guests will need to contact the hotel for group sales department. Guests can't book multiple reservations with the threshold of 10 rooms. The Ramsey Hotel & Convention Center is a Small Dog Friendly Hotel that welcomes small dogs up to 40 lbs. Small dogs are charged at $40.00 plus tax NIGHTLY, per small dog and the guest is charged an additional and refundable $250.00 incidental deposit, per reservation. A maximum of two small dogs per guest room is permitted. Strictly no other kind of pet is permitted on property. Guests that do NOT register their small dog(s) are subject to a $500.00 plus tax penalty. Small dogs may be left unattended in the guest room, however, no stayover service will be completed by housekeeping if there is/are dog(s) in the guest’s room. Moreover, if the small dog(s) become(s) a noise disturbance to other guests, or the Ramsey Hotel & Convention Center management; front desk; or any Ramsey Hotel & Convention Center employee, receives other small dog-related complaints from the guest’s room, the guest must return to take their small dog(s) with them. Further, the Ramsey Hotel will NOT release the $250 incidental deposit in the event of small dog(s) damaging the room and its contents by, but not limited to, urinating; fouling; hair-shedding etc and/or causing a noise disturbance that is not attended to by the guest(s). Small dogs are permitted in specific rooms only; small dog-friendly rooms can be requested by contacting the Ramsey Hotel's direct line (865) 428-2700. Small dogs are NOT permitted in the breakfast/lounge area and in the pool area beyond the pool gate, per public health laws. Registered service animals, that are dogs, are welcome in accordance with current ADA standards. Emotional support animals, that are dogs, are NOT considered to be service animals by the ADA, or the Ramsey Hotel & Convention Center . A guest, whose registered service animal is a noise disturbance or causes damage to the room and its contents as outlined above, will also be subject to the same $250.00 cleaning fee. Please visit ADA.gov for more information. https://www.ada.gov/service_animals_2010.htm The bar/lounge is open Fridays and Saturdays only. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In the event of an early departure, the property will charge you the full amount for your stay. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.

Available rooms

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4374 reviews

Guests liked

  • Clean & location
  • Friendly and helpful staff
  • Great pool

Guests mentioned

  • Dirty facilities
  • Noisy environment
  • Crowded amenities
  • Chris

    US · couple · Oct 2026

    9/10

    Benn a long time, but happy to be back

    Free breakfast always helps justify room costs per night. Breakfast was well prepared and maintained during our morning visits.

    Elevators were a little slow when going to and from room. I would suggest stairs if you are only on the 2nd floor. The access to the main open area and down to the first floor is nice.

  • Raymond

    US · couple · Oct 2026

    10/10
  • Trevor Or Kristin

    US · couple · Oct 2026

    2/10

    Expensive Price for a cheap and dirty room.

    The king bed was very comfortable

    We paid over $200 ($212, I believe) for ONE night, and to say I’m disappointed would be an understatement. For that price, I would expect, at the absolute bare minimum, a clean room. Instead, we walked into a room with a half-used bottle of lotion left behind, hair in the sinks, empty shampoo dispensers, beer bottle caps on the floor, and other obvious signs that the room had not been properly cleaned. To make matters worse, I accidentally dropped something and had to retrieve it from underneath the dresser. That’s when I discovered even more dirt and trash that had clearly been overlooked. There was also no microwave or refrigerator in the room. While I understand that a very select few of hotels don’t offer these amenities, I personally consider them pretty basic, especially when you’re charging over $200 for a single night. It feels like every possible corner has been cut while the price certainly doesn’t reflect that. When we arrived, the lobby was closed, so we had to stand outside in the cold to check in. We were traveling by motorcycle, which made that especially unpleasant. I will say that the gentleman who checked us in was very nice, and the check-in process itself was simple. I have no complaints about him whatsoever. My issue is with the overall condition of the property and the lack of value for what we paid. If you’re going to charge premium prices, you should at least provide basic cleanliness and a reasonable level of comfort. A clean room should NEVER be considered a luxury, regardless of the price. I don’t mind paying more for a nice place to stay, but I absolutely mind paying over $200 for a room that wasn’t even properly cleaned. It genuinely feels like this establishment is cutting corners everywhere possible while charging rates that its accommodations simply do not justify. Extremely disappointing, and absolutely not worth what we paid. We stayed at the Pisgah Inn overlooking GORGEOUS mountains, like almost at the peak. And we paid...

  • Ronnie

    US · couple · Oct 2026

    10/10
  • Jessica

    US · family_with_children · Oct 2026

    8/10

Location

3230 Parkway · Pigeon Forge

What's nearby

  • The Old Mill (Historic Mill & Shops)Landmark · 1 km
  • The Island in Pigeon ForgeEntertainment · 2 km
  • WonderWorks (Pigeon Forge)Entertainment · 2 km
  • Titanic Museum AttractionMuseum · 2 km
  • Alcatraz East Crime MuseumMuseum · 3 km
  • DollywoodEntertainment · 4 km
  • Great Smoky Mountains National Park (Sugarlands/Gatlinburg entrance)Nature · 9 km
  • Ripley's Aquarium of the Smokies (Gatlinburg)Museum · 11 km
  • Ober Gatlinburg (mountain amusement & ski area)Entertainment · 13 km
  • McGhee Tyson Airport (Knoxville - TYS)Airport · 72 km