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The Reef 28 Hotel & Spa - Luxury Adults Only - All Suites

8.6/10237 reviewsPlaya del Carmen

Luxurious Spa Experience: Indulge in massages, body treatments, and facials at the spa, offering a serene escape within the hotel. Recreational Delights: Unwind by the outdoor pool, in the spa tub, or sauna, ensuring relaxation during your stay. All-Inclusive Options: Enjoy the convenience of all-inclusive rates covering meals, selected beverages, and more, making your vacation stress-free. Immerse yourself in luxury at The Reef 28 Hotel & Spa - Luxury Adults Only - All Suites - With Optional All Inclusive, located in the heart of Playa del Carmen. Book now to experience the epitome of relaxation and sophistication.

What this place offers

  • Elevator
  • Fitness facilities
  • Gift shops or newsstand
  • Breakfast available (surcharge)
  • Safe-deposit box at front desk
  • Multilingual staff

Policies & house rules

  • Check-in from 15:00
  • Check-out until 12:00
  • No children
  • No pets
  • Free parking

• Pool access available from 8:00 AM to 10:00 PM. • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. • Guests under 18 years old are not permitted at this adults-only property. • No pets and no service animals are allowed at this property. A deposit may be required at the property.

Available rooms

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237 reviews

Guests liked

  • Great location
  • Amazing staff

Guests mentioned

  • Crowded pool
  • No private beach access

  • Valencia

    partner · Oct 2025

    8/10

    You must remember to make reservations for dinner on site early each day. Our key card mechanism wouldn’t work at first which was a bit trying after the long flight and their sales pitch before allowing you in your room but they replaced the battery soon after. Location is good and very walkable to shopping, the beach, and the ferry. Also the laundry place is a 10 minute walk as there are no washing units on property.

  • Camira

    Oct 2025

    10/10

    It’s a lovely place but keep in mind the weather itself in Mexico is very hot.

  • Jhon Carlos

    Oct 2025

    10/10

    Everything was okay

  • Ruben

    friends · Oct 2025

    6/10

    The only issue i had was the room smelled like mold, ac did not cool, sticky and hot. Otherwise i had no issues

  • Tiffany

    partner · Oct 2025

    10/10

    Excellent stay celebrated two birthdays the staff went above and beyond for us will be returning in March 26

Location

1 Ave. Norte y Calle 28 Norte · Playa del Carmen