The Retreat on Matthew

41 reviews

• S

  Sophie

  AU · couple · Oct 2026

  10/10

  Had a great time

  We had a great stay at Batehaven. The retreat is much better than the photos. Really clean and well maintained. The kitchen felt fresh and stocked well. Such a good position to go for long beach walks, or walk for your morning coffee. The beds were comfy, lots of clothes storage and the sitting area upstairs super cute. Very handy with a great fenced back yard for the dogs and outdoor chairs for morning coffee. Lovely plant by the front door smells beautiful. Nice and quiet spot. Off street parking good.

  A few small things would make this perfect eg there were no wipes or dish cleaning utensils in the kitchen, or no body wash in the shower. Most rentals have this on hand.

• K

  Kim

  AU · family with young children · Apr 2024

  3/10

  Outdated and missing some basic features

  The place was very spacious and had many additional supplies like condiments and cooking equipment.

  We arrived late after dark in torrential rain. The house is set up so that there are two contained loft bedrooms with queen beds and one child's bedroom downstairs close to the bathroom and toilet. My son wanted to sleep near the toilet but we couldn't turn on the light. We found a lamp on a tall boy but it was not plugged in. We searched in the dark for a powerpoint but we couldn't find it. We tried to open the ceiling lamp but it requires screws. As we turned it, it flickered on and off indicating an electrical issue. We decided it was not safe to continue turning it. I messaged the owner the next day who advised us that the powerpoint was up behind the bed railing of the top bunk. They suggested we change the light bulb ourselves. We were told to bring sheets but not floor mats for the bathroom. As a result I had a nasty fall in the bathroom when I attempted to grab what I thought was a fixed shower screen above the bath to turn off the constantly dripping shower head. It wasn't fixed and I slipped on the wet bathroom floor and now have a gigantic purple bruise from where I fell onto the bathtub. Luckily I did not fall on the wet floor. The rather old old Panasonic TV does not have a working remote and yet the remote is displayed on the table as if it does work. At first we thought it needed batteries. I advised the owner and they replied "thank you" to getting batteries. They did not offer to pay for them. We purchased and put two AA batteries in the remote and it still didn't work. I text the owner and they advised us to "use the buttons on the side of the TV." Unfortunately the buttons on the side of the TV do not operate the DVD player, which also does not have buttons. I find it hard to believe that they did not know their remote was not working. They claim to live in another state as a legitimate reason they cannot maintain their holiday rental to basic standards like an operable tv and DVD player.

• B

  Ben

  AU · family with young children · Mar 2024

  9/10

  Superb

  Great location and well appointed.

  Mattresses were a little on the hard side. Sofa beds were showing their age.

• S

  Shonah

  AU · family with young children · Mar 2024

  10/10

  Exceptional

• C

  Claire

  AU · family with young children · Feb 2024

  10/10

  Amazing and brilliant location

  The retreat is amazing, it has everything you need in a brilliant location. Plenty of room, games and DVDs to keep everyone entertained. Short stroll to the beach, playground, shops, takeaway and bottle-o. Great price for the amount of beds. This is our go to place to stay at the bay. The kitchen is very well stocked with all the things you could need including pantry staples.

  Nothing bad to say about the retreat on Matthew. Wish I had booked a longer stay!