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US · couple · May 2026
US · solo_traveller · May 2026
My stay at the Ritz Carlton St. Louis was absolutely perfect! The staff are amazing, the food is incredible, and the ser
Lovely property and very quiet. Staff is so personable and efficient.
I wish I could have stayed longer!
US · couple · Apr 2026
US · couple · Mar 2026
Beautiful property but beware housekeeping may try to kick you out early. Made me feel rushed.
Property was beautiful and well maintained.
Didn’t like that housekeeping came in at 8:30/9 am and removed my sheets while I was out having breakfast. I hadn’t checked out and was still very much comfortable n the room. All of my stuff was still out throughout the whole room and they came and took all my sheets away. I’ve never seen a property so this before. Once they entered the door and saw my belongings they should have vacated immediately. This made me feel rushed and I was there to relax.
US · couple · Mar 2026
Room and in room dining were great- service by staff left us very disappointed.
Breakfast was wonderful and HOT! Glad we ordered room service
We had a terrible time with the service at the bar. I was hoping I could speak to someone regarding the situation we had with a staff member. My husband was refused service TWICE for not having a valid ID. He has not one - but two (a back up) ID's that he showed and the reason that the bartender refused him was because he could not see the hologram. Tennessee ID"s do not have a clear hologram and he felt embarrassed for being denied when his documentation is valid. Extremely disappointed in the service and attitude of the bartender. With the title of Ritz- you would think that you could have an electronic ID verifier if ID's are too difficult for the bartenders to read. This happened within 30 mins of checking in to the hotel and absolutely put a damper on our evening.
100 Carondelet Plaza · Saint Louis