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Guests liked
Guests mentioned
self · Sep 2020
Excellent friendly staff. Good breakfast although had to pay extra. Room was clean but paint work was a bit shabby in the bathroom and window had not been cleaned.
Sep 2020
Staff very friendly, room clean and tidy and comfortable, breakfast not the best but it was ok, would I stay there again yes I would.
partner · Aug 2020
2/5 Pros - Happy and engaging staff. Bed was nice, so was the shower and the different options for coffee & hot chocolate. Cons - Although the staff were very friendly and accommodating on our welcome, they were too preoccupied with the pub customers and so gave no insight on cleaning nor WIFI. Having stayed in the bar/hotel for 3 nights, it wasn’t once cleaned - which may be due to COVID so we weren’t annoyed, however they never replenished their hot drink selections (did not provide normal tea until we had to ask on the last night as they ran out of hot chocolate). These were only the small issues; unfortunately the bigger issues stemmed from the amount of dust in the room and rust on the bathroom equipment i.e. toilet brush. The toilet itself was filled with yellow stains and the small sink was accompanied by an empty soap bottle. Furthermore, sleep was hard to obtain as the busy high street outside was lively; we do understand this is not the fault of the staff however the single pained windows block no sound. I feel bad writing such a disappointing review when the staff were so nice, it is just the room had several problems which amounted to an unpleasant time.
Aug 2020
Relaxing stay
Great stay at the Royal Oak room was clean and comfortable and friendly bar staff Location was great no parking at the hotel but after 6 o’clock you can park on the main road The only problem we had was the price of the stay was more than advertised on hotels.com only by £4 so no problem really
family · Aug 2020
Everything was great. So friendly and welcoming. Slept extremely well in very comfy bed. Didn’t experience any noise from the pub or street below. Even made extra sausages for my daughter for breakfast. Would wholeheartedly recommend.
38 High Street · Lampeter