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CH · family_with_children · Oct 2026
Schönes, modernes Hotel mit gutem Essen, jedoch Verbesserungspotenzial beim Service und Buffet.
Uns hat besonders die moderne und schön gestaltete Hotelanlage gefallen. Das Personal war grundsätzlich freundlich und wir haben uns wohlgefühlt. Besonders begeistert waren wir vom À la carte Restaurant, wo das Essen wirklich hervorragend war. Auch das Buffetessen war geschmacklich gut.
Die Servicequalität war leider sehr unterschiedlich. Während einige Mitarbeitende sehr aufmerksam und zuvorkommend waren, liess der Service bei anderen etwas zu wünschen übrig. Das Essen am Buffet war grundsätzlich sehr lecker, allerdings hätten wir uns etwas mehr Abwechslung und Vielfalt gewünscht, besonders für ein Hotel dieser Kategorie.
GB · family_with_children · Oct 2026
We had a lovely stay!
The hotel is definitely great value for money. The staff were friendly and welcoming, and the food was very good. We had a lovely stay and thoroughly enjoyed our time there. Would happily recommend!
GB · couple · Oct 2026
Nice facility with stunning views let down by incompetent management
Room was excellent, site spectacular. Good outdoor swimming facilities but note only one pool is heated. Exercise classes were good and free. Lots of great places to explore within a 1 hour radius.
Meals were chaos with long queues, much of the buffet hot food goes cold and drinks service is haphazard (note re drinks: not even a glass of water Is included in the inclusive dinner price). Lots of facilities are advertised but not available (e.g. sauna/steam rooms only accessible if you pay 100 euro + for spa treatment, table tennis is only available for the kids clubs, rubbish quality of tennis equipment provided ruined the game. Rooms run up a hillside and are served by a single funicular cable car cabin. Nice idea but very impractical and means if you miss a lift you can be waiting ~8 mins for the next one.
IL · couple · Oct 2026
FR · couple · Oct 2026
Annonce mensongère quand à la plage de l’hôtel. Il faut y aller soit en navette ou à pieds et tranverser une route et un
Le design de l’hôtel, le buffet
Les chambres qui ne comportent pas de salle de bain mais de deux lavabo dans l’entrée., d’une vue mer annoncée mais en réalité en fonction des chambres plutôt une vue supermarket et toit de l’hôtel
Panormo Geropotamou · Panormos Rethymno