the Sails, Garden Penthouse

25 reviews

• K

  Koketso

  ZA · extended_group · Oct 2026

  10/10

  Every was perfect

  The was clean and nice beach view

• L

  Lydia

  ZA · extended_group · Apr 2026

  9/10

  Overall, our stay in the penthouse was very pleasant indeed. The comfort, amenities, and atmosphere.

  The jacuzzi was dirty. Given that the jacuzzi is a key feature of the penthouse, we were disappointed that it was not properly cleaned and maintained. We kindly request that this matter be addressed to ensure future guests can enjoy the full experience without concern.

• J

  Johannes

  ZA · extended_group · Apr 2026

  10/10

  Stay was very nice

  The only thing short in that apartment is Wifi and bath towels the rest is good I want to make a booking for December holidays with my family if you can provide me with this two things thanks very much bye 🙏 Johannes Mabena

• I

  Ivy

  AE · family_with_children · Mar 2026

  1/10

  The apartment was poorly prepared on arrival and the host was dismissive when the issues were report

  Location is in the Point, that was the only positive

  The location at the Durban Point Waterfront is good, but unfortunately the overall experience was disappointing. On arrival the apartment did not appear to have been properly prepared. There were stains on the bedding, towels were very worn and were not replaced during the stay, and we found a broken glass in the cupboard. There were also personal items left in the bathroom from a previous guest and the lights in the apartment repeatedly tripped. The apartment is in generally a poor condition. All of these issues were reported to the host shortly after check-in with photos, but they were not resolved during the stay - including not been given new towels, nor bedding. The response from the host was dismissive and we were advised that if we were dissatisfied it would be best to make alternative arrangements.

• V

  Vanitha

  ZA · extended_group · Mar 2026

  9/10

  The manager, Mr Ash Manilall was absolutely friendly, available at all times, very pleasant, helpful and accomodating. It really was a pleasure to have someone like him to assist us.

  The outdoor jacuzzi on the rooftop was not working. It would have been a good experience