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The Shells Resort & Spa Phu Quoc

8/101100 reviewsPhu Quoc

Luxurious Beachfront Property Unwind and Relax: The Shells Resort & Spa Phu Quoc boasts an outdoor pool, fitness center, and a private beach area for ultimate relaxation. Comfort and Convenience: Air-conditioned rooms with sea views, private balconies, and modern amenities like flat-screen TVs and minibars ensure a comfortable stay. Exceptional Dining and Services: Indulge in Vietnamese cuisine at the on-site restaurant, enjoy room service, and take advantage of spa treatments, sauna, and tour arrangements. Book your stay at The Shells Resort & Spa Phu Quoc for a truly rejuvenating experience!

What this place offers

  • WiFi available
  • Free WiFi
  • Parking
  • Free Parking
  • Non-smoking rooms
  • Air conditioning

Policies & house rules

  • Check-in from 15:00
  • Check-out until 12:00
  • Children welcome
  • Free parking

Please note that the original credit card used to confirm your booking is required upon arrival. Guests may be requested for a new credit card to be presented, should they not have the original credit card used. The resort reserves the right to change the surcharge rates with advance notice. The property offers free two-way airport shuttle service as per hotel's timetable, maximum 11 guests. Please contact the property to check the availability and make the reservation at least 3 days prior to arrival. Please note the hotel is not responsible for any request later than 72 hours. The room price for 4 guests in the Family Suite Ocean View and 2 guests in other rooms includes a mandatory Gala dinner fee for 31 December 2024.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. A deposit may be required at the property.

Available rooms

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1100 reviews

Guests liked

  • Beachfront location
  • Two good-sized swimming pools
  • Spacious property / villas
  • Good breakfast options
  • Some staff (driver, restaurant/pool staff) praised
  • Rooms described as clean and well kept by some guests

Guests mentioned

  • Poor maintenance and cleanliness issues (insects, mouse reported)
  • Front-desk inflexibility and reported indifferent attitude
  • Beach not suitable for swimming / beach access limited
  • Rooms showing wear: old furniture, AC failures
  • Resort isolated / far from tourist spots and airport
  • Unexpected extra costs (pickup issues / taxi charge), limited vegetarian options

  • Deidre

    NZ · couple · Oct 2026

    8/10

    Serenely quiet for a quick get away, but In drivable distance to beautiful beaches and entertainment for the whole famil

    The Villa was beautiful and spacious.

  • Holger

    DE · couple · Sep 2026

    10/10

    Fabelhaft und jeder Zeit gerne wieder!!

    Die Deluxe Zimmer mit der fabelhaften Aussicht hat aufs Meer. Und die Ruhe. Weil bisschen abgelegen. Aber sehr gut erreichbar mit Roller. Ca 5 min nach duong dong Under beste Koch in Vietnam. Sterne mäßig was der raushaut!!!

    Mehr kostenlosen Wasser für die Gäste

  • MEHMET CAN

    TR · couple · Sep 2026

    1/10

    Old and bad

    Tesisin kendine ait bir arazisi var bu güzel ilk girişte iyi görünüyordu

    Her şey çok fazla eskiydi yatak köşeden yırtılmıştı , otele açıldığından beri bakım yapılmamış ve 13 yıllık bir oteldi duş başlığı yosun ve kireçli görünüyordu su deposunu düşünemiyoruz. Odalar eskiydi koltukların kılıfları eskimiş ve lekeliydi tahta kısımlarda böcek ve kertenkele olduğuna eminiz biz rezervasyonu iptal edip otel değiştirdik paramızı tam iade alamasak bile bunu göze aldık uyuyabileceğimizi sanmıyorduk …Türkiye’den ve Avrupa’dan gelenler için tavsiye etmiyoruz umarız bizim yaşadığımızı sizde yaşamazsınız. Bahsettiğim odalar deniz manzaralı odalardan biriydi temizlik ve bakım çok eksilerde… Aynı fiyata yepyeni oteller bulabilirsiniz

  • hwang

    VN · solo_traveller · Sep 2026

    8/10

    조용하게 쉴수있는 곳입니다

    객실 샤워기 수압이 약했던거 이외에는 만족 스러운 숙소입니다

  • Romeo

    IT · couple · Aug 2026

    6/10

Location

Ganh Gio Beach, Duong Dong Town · Phu Quoc