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Guests liked
Guests mentioned
US · couple · Oct 2026
Jimena is your biggest asset!
The staff were really helpful and friendly. Jimena was especially professional, friendly and knowledgeable.
Our spa treatment was almost $70 more than what was advertised because the advertised price didn't include tax and service fee - that was a bit shocking. I think the breakfast buffet should have been included. I have traveled to almost 50 countries abs stayed in hotels that were $100/night and breakfast was included. It's hard to briefed that when you pay at over $700/night they can't afford to feed you breakfast
IL · solo_traveller · Oct 2026
The staff's behavior toward customers was terrible; they broke the handle of my suitcase and claim it wasn't them.
There are ants on the bedside counter in the room. There is no breakfast; you have to pay for everything—there isn't even water in the room.
CO · extended_group · Sep 2026
Perfecta
Me encantó las instalaciones, todo lo tienen ensayo para que el cliente esté perfecto
IL · couple · Sep 2026
CL · solo_traveller · Sep 2026
Arenal, 9 Km West · Fortuna