The Suites at Magic Tree

48 reviews

• KK

  Krista K

  family · Mar 2022

  10/10

  Excellent service and staff

• Y

  Yves

  Mar 2020

  2/10

  mauvaise gestion des cas problème

  Quand nous sommes arrivés sur les lieu ma conjointe a fait une reaction (elle avais un probleme a respirer dans le condo) par rapport au produit qu ils utilise pour l'entretien. ils ont essayer de purifié l air mais cela a rien changer et ils nous ont dit que se serais pareil ds toutes leur condos. ont a du trouver un autres condo pour nos vacance (2 adultes et 3 enfants) et ils ont refusé de nous remboursé sous pretexte que nous avons refusé de perendre un autre condo qu ils nous ont offert mais le soir même ils nous ont dit qu'ils n'avais rien de libre. personnel sur place très courtois mais l administration dit l inverse de se que a dit le staff sur place. je ne pouvais pas resté sur place et que ma conjointe ne soit pas capable de rerspiré.

• S

  shadou

  family · Jan 2020

  8/10

  Very clean place in a good location. And was so effortless to check in and out!!!

• VT

  Verified traveler

  Jul 2019

  10/10

  The grounds were very beautiful and well kept, front desk staff very friendly, unit we stayed in was very clean. Loved the two entrance concept. Loved the location close to Walmart and Disney property

• VT

  Verified traveler

  family · Jul 2019

  6/10

  Overall it was fine, however there were a few annoying things and one dangerous one: First, there are 2 doors in each suite and none have a latch. Even if you lock the door from the inside, it unlocks just by pulling the lever type handle which my 2 year old discovered and I didn’t notice until the door was wide open and he was about to step outside. I called front desk but they said all their rooms are the same way and there was no maintenance person over the weekend to do anything about it. All they offered is to return my money if I wanted to go to another hotel. We ended up jamming the doors with our cooler and furniture to prevent our son from opening the doors again. Needless to say it was not very relaxing to have to keep a constant watchful eye even inside our room. The bed was not very comfortable and neither were the pillows, they were stiff and not fluffy at all like what you find in nicer hotels. Finally, the AC is restricted from going below 72 degrees and to make matters worse the air was not going to the room full force, my husband could not sleep because of the room being too hot. The kitchen was a bit small but usable and everything seemed clean. One cool thing, you can rent DVDs for free, thought that was nice. Not a bad selection either.