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US · Couples · Jan 2024
If your looking for friendly service - chose another place!
Most unfriendly service we've ever got in a thai restaurant. Been in the country, tavellist around for 3 months and have always had very nice experience on restaurants. Properly dressed, speaking a little bit thai, being friendly, respectful and smiling is a perfect receipie for good service everywhere. Except here. They never even look at you when presenting the meny, taking your order or serve you. They act almost hostile.
Couples · Feb 2023
Restaurant not really nice
The garden and the beach is very very beautiful, but we didn't like the restaurant. Although it is very clean, the atmosphere is not nice and friendly and the food tastes quite bouring. The service is ok.
FR · NONE · Jan 2020
THE MANAGER IS THE PROBLEM ! - LE PROBLEME EST LE DIRECTEUR !
NICE BEACH - CONVENIENT HOTEL - POOR RESTAURANT - UNPLEASANT AND RUDE MANAGER. Being situated at the extreme southern end of the Island, the Ao Phrao Beach and Sunshine Hotel are a long way from the most activities, shops and restaurants. Renting a motorbike is an essential. (normal rate 200 to 250THB per day) Facing the west, the beach has superb sunsets and a peaceful sea. Unfortunately, many shade tress were recently destroyed by a tornado and there is very little shade available in the afternoon. The sea is shallow, so for swimming it is necessary to venture quite a long way, especially at low tide. The Hotel is well maintained and clean. The bedrooms have average size and spartan furniture including a safe. The mattresses are firm or almost hard. The restaurant offers traditional Thai food in the quality of the "fast-foods" or "self-service" restaurants, but somewhat over-priced. The American breakfast included in the room price is rather on the low level. Although he crippling item is the Manager !. Impolite and apparently emotionally disturbed, who will not listen to any complaints and leaves you with insults including pointing his finger at us in an obscene manner. BELLE PLAGE - HOTEL CORRECT - RESTAURANT MEDIOCRE - DIRECTEUR GROSSIER, TRES ANTHIPATHIQUE. Situé sur la plage d'Ao Phrao à l'extrémité sud de l'île, l'hôtel est éloigné de l'animation, des restaurants et des commerces. La location d'une moto est donc indispensable. Orientée ouest, la plage a une mer calme et de beaux couchers de soleil. Malheureusement les arbres ont récemment été abimés par la tempête et il est difficile de trouver de l'ombre l'après-midi. L'eau est peu profonde près du rivage et il faut beaucoup s'avancer pour nager, surtout à marée basse. L'hôtel est bien tenu et propre. Les chambres sont de taille moyenne avec un mobilier minimaliste et un coffre-fort; les matelas sont très fermes, voire durs. Le restaurant propose les plats thaïs habituels, mais plutôt dans le style cantine et à des prix comparativement surévalués. Le petit-déjeuner américain inclus dans la prix de la chambre, n'a rien d'inoubliable. Le point rédhibitoire est le manager, mal élevé et caractériel, qui n'admet aucune réclamation et s'emporte en vous insultant jusqu'à vous faire un doigt d'honneur obscène.
CN · Couples · Mar 2019
Sunshine not quite as sunny as it could be
I picked Sunshine for the final few days of my trip. As the furthest resort on the southermost beach in Koh Kood, I was looking forward to a beautiful place in a quiet, isolated location and a chance to really relax before heading home. First the good: the bungalows are well built and sit in nicely maintained grounds, the seaview ones situated on the edge of the garden behind the beach and the others build on a small rising slope with a few steps to negotiate. The restaurant is nice and spacious with good views and there are kayaks for guests to use. However, the good is balanced out by a mixture of TERRIBLE food (the worst we had in Koh Kood which is a big problem when you have so few other options) with breakfast especially disappointing, a terrible massage (also the worst I have ever had in Thailand and I love their hard massages) and the not very friendly attitude of the main manager who acted like the guests were a nuisance he had to put up with. I am sure some of the Russians and other tourists are difficult, but he is still in the customer service business and needs to make more of an effort in this Land of Smiles. The beach itself is one of the longest and, at first glance, most beautiful on the island. But beware that this bay is where Koh Kood's fishing boats drop anchor which results in (a) quite a lot of rubbish coming ashore and (b) as soon as night falls, the squid boats head out and switch on their extremely bright lights so it is not a place for quiet stargazing. Having visited Neverland Resort one beach to the west on a scooter one day, I think that would have been a better choice for a relaxing get-away-from-it-all few days on the beach.
IT · Friends getaway · Feb 2019
Great location
The bungalow was very nice, amazing garden and very well-kept common areas, the beach is fantastic, the staff is very polite and helpful and they offer very good services to move around the island; shame for the food, which is really not that great and the restaurant has high prices, considering the quite poor level.
62/3 Amphoe Ko Kut · Ko Kood