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Guests liked
Guests mentioned
GB · couple · Oct 2026
Beautiful view and amazing staff
Staff were lovely - all really nice and helpful Location is central to everything which is lovely View from the cathedral suite is amazing
Needs updating - paid nearly £300 for the room for one night and there are a lot of bits that let it down towel holder in the toilet was loose and the walls had a lot of marks all over them and it smelt like a public toilet (could smell urine in there even when it was first cleaned) The carpet inbetween the bedroom and sitting area was all frayed and lots of stains on the carpet Also the hallways all smell very strongly of dust and old carpet
GG · couple · Oct 2026
A lovely 3 day break
Lovely room and outlook
Parking will always be an issue but one that guests need to accept as part of the character
GB · family_with_children · Oct 2026
Friendly helpful staff Great location Cleanliness
Limited breakfast selection
GB · family_with_children · Oct 2026
Great location, plenty of parking, spacious room, with complimentary bottled water and tea & coffee facilities.
GB · couple · Oct 2026
It was lovely and I would definitely return!
The location was central and very close walk to everything
The curtains in our room looked like they were a bit damp and there were no spoons by the coffee facilities.
Sadler Street · Wells