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Couples · Apr 2026
Great Hospitality
We have just called into this hotel for a light lunch whilst visiting Loch Lomond & the quality of the food & the service was exceptional. Nothing was too much trouble & all the staff we met were very polite & friendly. Refurbishments are currently ongoing but it didn't deter our enjoyment.
FRODSHAM, CHESHIRE, ENGLAND · Friends getaway · Apr 2026
Sadly disappointing.
Stayed here for two nights, parking was fine (small car park on the side of the hotel and larger one in the back). Beautiful scenery. However, when we entered the main entrance, a staff member checked us in, the ground floor looked nice. The guest lift was very outdated with carpet-lined walls, black marks were seen on the inner doors, and one out-of-order button. The lift can fit about 2 people in comfortably, and took its time getting to the second floor. The hotel is aged, and could do with some modernising and a lick of paint. We found out the room which had been used for laundry, multiple do not disturb signs thrown about, and a bin bag left outside the door. Entering the room, we found two fresh towels on the bed, a welcome note, one chocolate tea cake and one caramel bar. Although there was only one teaspoon! A small selection fo tea and coffee by the Ketel with some UHT milk pods. The TV was of good size. However, on closer look around the room, there were multiple marks on the walls, obvious stains on the carpet, dirt around the bathroom, a broken bathroom bin, a detached path plug, the light switch for the bathroom was upside down and the bathroom had no extractor fan, which gave the bathroom a horrid fishy smell. During the night as it was warm as the staff had put the heating on (very nice of them). We had to open the window as it go too hot (not mad about that) but the room oposit which was vacant, had its light on all night, which kept us awake. In the afternoon of the second day, I went down to the bar area and asked for an Iron Bru and a pint of orange just and was charged £7.30!. The bar staff couldn't find the orange juice on the still so they charged me £4.00 for a pint, which wasn't even fresh or a high-quality brand. Breakfast was a small buffet style (typical hotel style), a little cold but it filled me up. There was a nice selection of cereal and some pastries, cheese and ham. However, they had a domestic toaster which only one side worked and took its time. The staff who served the coffee overfilled one cup and only filled 1/4 of the other with lukewarm coffee and didn't come back. One of the bar staff had long fake nails on which didn't look the cleanest, which just didn't sit well with me. (very nice lady but still). We went down for dinner one night and were seated very quickly, with a nice lochside view. The food was lovely, a little pricey but still nice. (I do recommend the stake and ale pie with mash and veg or the pizza). All in all, im sadly disappointed at the Tarbet hotel, for a total of £ 279.84, I expected a lot more. If, I come back, I hope they can do better! P.S. Check out is from 7.30 am. If you want to check out earlier, or have any issues and need staff. There is a mobile number on the reception desk to ring the staff to come help.
Couples · Apr 2026
Not great
Hotel looking lovely with the renovation work , but not a great experience, we had lunch along with our 2 dogs , we ordered our choices , but item missing from our order when it arrived , that’s with waiting quite a long time considering it was soup and a toastie🤔fries didn’t arrive at all . We enquired regarding an overnight stay out of curiosity but due to having a large dog and a small dog this is not allowed , only 2 “small dogs” allowed , which I feel is discrimination . So won’t be returning and will continue to support the other local hotels instead
LEEDS, WEST YORKSHIRE, ENGLAND · Solo travel · Apr 2026
Restaurant review.
Called in here for a quick bite to eat as my bus was delayed. I ordered two starters - the queenie scallops and the chilli chicken tempura. Although the chicken was slightly greasy for my liking the sauce was lovely and was a nice starter. However the scallops which were supposed to be with garlic and herb butter and sourdough were terrible. The garlic and herb butter was pretty much a boat load of oil and the scallops did not taste fresh whatsoever. After only eating two of the scallops and telling the waiter when he cleared my plates - I was not offered a refund on this which I found quite disappointing, but he did say he would let the chef know. After my starters I sat by the window and had a beautiful latte and enjoyed the Scottish rain. Nice enough restaurant, extremely lovely and welcoming staff, but probably would not dine here in the future.
UNITED KINGDOM · Couples · Mar 2026
Tarbet Hotel
We stayed at the Tarbet Hotel for two nights and overall had a pleasant experience, though there were a few issues worth noting. We arrived about an hour early and were pleased our room was ready. Our initial room (230) was quite small and overlooked the rear car park. After checking online prices, I asked at reception about upgrading. The staff were very helpful and, as the hotel had only just reopened, they kindly upgraded us to a superior room (204) at no extra cost. This was a great gesture and much appreciated. The superior room was a big improvement — spacious, comfortable, and with partial views of Loch Lomond. It included a desk, seating area, and a very comfortable bed. The main issue was with the heating. The bathroom towel radiator did not work at all during our stay. This was reported but unfortunately not resolved, although a portable heater was provided. We also noticed some inconsistencies in the bar/restaurant. Lunch was charged at dinner prices on one occasion, and a service charge was added to our bill which was fine but added again on the second night despite minimal service. We didn’t raise this at the time given the complimentary upgrade, but it’s something the hotel should address. All staff we encountered were friendly and helpful throughout. Overall, a good stay and the upgrade made a big difference
Loch Lomond · Arrochar