The Ultimo

Please note there is a 1.5% surcharge when you pay with Visa or Mastercard (including debit cards), Apple Pay, American Express, Union Pay and Diners credit card. Payments made with cash, savings or checking accounts are fee-free. Please note that The Ultimo requires an AUD 50 credit card pre-authorization, or AUD 200 cash or Eftpos deposit upon check in to cover any incidental charges. A credit card pre-authorization is a freeze placed on your account by your financial institution and is not a debit to the account. Upon check-out, any outstanding balance owed will be confirmed and debited to the card provided. If the balance is zero the full amount will release back to your account within the next 5–7 working days from your financial institution. Please note that pets can only be accommodated in the Ultimo Courtyard Rooms. Covid-19 vaccination record requirement applies to all guests aged 16 years and older. No entry to the hotel unless you can provide proof of full vaccination or a medical exemption Please note that renovation and maintenance work of the elevators will be carried out from January 14th, 2025 until further notice. During this period, elevators will be unavailable.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.