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The West Hotel & Spa

9.1/102218 reviewsHanoi

Luxurious Amenities The West Hotel & Spa in Hanoi offers a range of luxurious amenities including concierge services, allergy-free rooms, and a relaxing terrace for guests to unwind. Modern Comforts Each unit at the 3-star hotel is equipped with air conditioning, a flat-screen TV, and a private bathroom with free toiletries. Guests can enjoy city views from select rooms and stay connected with free WiFi throughout the property. Convenient Location Ideally situated near popular attractions like the Hanoi Old City Gate and Hoan Kiem Lake, The West Hotel & Spa provides easy access to key landmarks. Plus, with a tour desk and airport shuttle service, guests can explore the city with ease. Book your stay at The West Hotel & Spa for a luxurious and convenient experience in Hanoi!

What this place offers

  • WiFi available
  • Free WiFi
  • Non-smoking rooms
  • Air conditioning
  • 24-hour front desk
  • Restaurant

Policies & house rules

  • Check-in from 14:00
  • Check-out until 12:00
  • Children welcome
  • No parking

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.

Available rooms

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2218 reviews

Guests liked

  • Friendly staff
  • Great location
  • Decent breakfast

Guests mentioned

  • Cleanliness issues
  • Noise from other rooms

  • Maxime

    FR · couple · Oct 2026

    10/10

    L’hôtel est centré, au milieu du old quarter, ce qui rend la ville accessible à pied

  • Brendon

    AU · couple · Oct 2026

    10/10

  • Laura

    US · couple · Oct 2026

    10/10

    Excellent breakfast, clean facilities, but the best of all was the staff! Looking forward to staying here again soon!

    Excellent breakfast, clean facilities, but best of all was the staff! Looking forward to staying here again soon!

    Nothing

  • Sahadeo

    GF · couple · Oct 2026

    6/10

    Bien accueilli, personnel très agréable

    Nous avons raté le petit déjeuner

    Lit pas trop confortable

  • Willem

    NL · couple · Sep 2026

    8/10

    Top

    Behulpzaam personeel, ruime kamer en schoon. Midden in het centrum oude gedeelte.

    Mbt

Location

23 Hang Dao, Hoan Kiem, Hanoi · Hanoi