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SAN FRANCISCO, CALIFORNIA · Couples · Mar 2026
So quiet, yup can hear your heart beat
I am currently staying at this property and was quite quiet when I checked in. The Hotel will close this Saturday, March 14th, for an extensive renovation. I was told Westin will not be the operator when it reopens but still a Bonvoy property. There was literally no one at the check in desk or any living person in the lobby when I walked in the door yesterday. A person did pop out beyond the wall as I got closer. She checked me in and upgraded me to a one bedroom suite on the 9th floor as a Bonvoy Titanium member. The room was clean and stocked. A welcome fruit platter and free sodas and beer were offered. They did a turn down service that evening The lounge on the 32nd floor is closed so they were using the restaurant on the 2nd floor. Breakfast , the next morning was surreal . I was the only person, besides the servers, in the vast restaurant . I was provided a paper menus with a Chinese/Western options. No buffet was offered, which is understandable. The server told me I was the only person to shown up this morning. They provided all the services to me and besides the restaurant breakfast , everything was being run as a full service Westin property.
IN · extended_group · Jan 2026
FR · solo_traveller · Jan 2026
FR · solo_traveller · Jan 2026
Globalement moyennement satisfait de mon séjour
La propreté, la localisation m J’ai déjà séjourné à de très nombreuses occasion dans cet hôtel
Mes bagages déposés à la conciergerie ont été égarés. Attente d’une heure pour les retrouver dans le stress. Le personnel de la conciergerie ne parlant pas bien anglais. Hôtel 5 étoiles !!! Temps d’attente très long pour le Check In, pas assez de personnel de disponible aux différents comptoirs
KR · family_with_children · Jan 2026
청소해주시는 분이 너무 친절하셨음.
모기와 나방이 방에서 나와 잠을 설친점. 바로 조치 해주셔음.
7 North Dongsanhuan Road · Beijing