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The Westin Changsha

10/1048 reviewsChangsha

Luxurious Accommodation Experience comfort and style at Kempinski Hotel Changsha with air-conditioned rooms, soundproofing, and modern amenities like a flat-screen TV and laptop. Indulge in a relaxing bathrobe, slippers, and free toiletries in your private bathroom. Fantastic Facilities Enjoy a refreshing swim in the indoor pool or stay active at the fitness centre. With a children's playground and elegant ballroom for events, there's something for everyone at the hotel. Culinary Delights Satisfy your taste buds at the variety of dining options, from Western and Chinese cuisine to a brewery restaurant and lobby bar. Sample exquisite dishes without leaving the comfort of the hotel. Experience luxury and convenience at Kempinski Hotel Changsha. Book now for an unforgettable stay!

What this place offers

  • Fitness facilities
  • WiFi available
  • Free WiFi
  • Parking
  • Free Parking
  • Non-smoking rooms

Policies & house rules

  • Check-in from 14:00
  • Check-out until 12:00
  • Children welcome
  • Free parking

Guest are required to show a valid government-issued ID card or passport upon check-in. For breakfast-included rate, Children 5 years old and under can enjoy breakfast for free, up to one child per room; children aged 5 to 11 years old (inclusive) need to pay RMB 68 per person; children over 11 years old need to pay RMB 158 per person. Renovation work will be carried out from September 10, 2025, in select areas (including the first-floor lobby, some public areas, and some guestroom floors) and are expected to conclude on October 31, 2025 (the specific date is subject to change). We sincerely apologize for any noise and other disturbances that may occur during the renovations. Our team is always available to assist you. Please contact us if you require assistance.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.

Available rooms

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48 reviews

Guests liked

  • Excellent

  • shih yeh

    TW · family_with_children · Aug 2026

    10/10

  • Frank

    US · extended_group · Jul 2026

    7/10

  • Alexander

    CH · solo_traveller · Jul 2026

    10/10

    The staff was amazing and helpful. Particularly Bruce who helped us with our requests and questions. The rest of the amenities waswere on the level of an excellent hotel.

    Nothing

  • Chiew seng

    MY · solo_traveller · Jan 2026

    10/10

    Will have to come back

    Excellent

  • Lara

    MZ · review category business travellers · Jun 2025

    9/10

    Fantastic hotel! But...

    Modern hotel. Executive rooms with all and + amenities and comfort. The perfect 5 nights stay. Although this room was an upgrade to the one I have requested. The best part is that I stayed 5 perfect nights at same booked price. Staff are super available and kind.I lost my cellphone, and they could go to cameras to check where I could've left it. They were totally helpful. The best hotel room I ever stayed I can say. And I've been in quite lot 5star hotels all over the world. The only thing in China is that people can't speak English, not even the staff in a 5-star hotel. You should have a translation app in your cellphone for better experience. But don't try using Google services if you don't install VPN locally

    1. The restaurant Elements in the hotel has a great chef. The reason why on Saturday night it was full. The lady at the entrance said that I couldn't have dinner there because there was no space available. She said that I should go back to my room and request for room service instead. That menú wasn't 1/4 of the menu of the restaurant. She noticed my disappointment and asked to wait 30 minutes. They receive people from outside. I didn't appreciate it. 2. I am not sure if my rating is fair because my room was an upgrade to their executive suites. That's why I didn't give them a 10. The reason for the upgrade was due to a miscommunication between the hotel and booking.com, and so, they said that they didn't have the rooms I booked available. Luckily, I called the hotel before to confirm my booking. After several calls and they saying that they didn't receive the booking from booking.com, I decided to stay in another o hotel. 10min later I received a call from them asking to be there for check in. I said I was in another hotel already. They asked if I could show please as the booking was open. Although I know it wasn't my fault I decided to go there.

Location

No.419, Shaoshan Middle Road · Changsha