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The Westin Cozumel

8.8/10511 reviewsCozumel

Luxurious Amenities and Activities Discover a paradise at The Westin Cozumel with its private beach, outdoor pool, and water sports facilities. Guests can indulge in free snorkeling daily and relish delicious meals at the on-site restaurant. Convenient Services With free WiFi throughout the property and complimentary snorkeling equipment, The Westin Cozumel ensures a comfortable stay. The 24-hour front desk is always available to cater to your needs promptly. Exciting Surroundings Immerse yourself in thrilling activities like golfing, snorkeling, and diving near the hotel. Explore nearby attractions such as Isla Pasion Weddings and Faro Celarain for an unforgettable experience. Book your stay at The Westin Cozumel now for a memorable and luxurious getaway.

What this place offers

  • Fitness facilities
  • WiFi available
  • Free WiFi
  • Parking
  • Free Parking
  • Air conditioning

Policies & house rules

  • Check-in from 15:00
  • Check-out until 11:00
  • Children welcome
  • Pets allowed
  • Free parking

Please note: Snorkeling gear for 30 minutes daily included per person.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. In the event of an early departure, the property will charge you the full amount for your stay. A deposit may be required at the property.

Available rooms

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511 reviews

Guests liked

  • Very friendly, attentive staff (Jerso, Javier highlighted)
  • Private beach with clear water and good snorkeling
  • Rooms very clean and comfortable
  • Well-kept beach with little seaweed in July
  • Good amenities that made guests feel at home
  • Quiet resort atmosphere, not overcrowded

Guests mentioned

  • Food quality and variety poor; repetitive all-inclusive offerings
  • At least one reported case of food poisoning and perceived lack of hotel response
  • Lobby under construction during some stays
  • Common areas and elevators lacked adequate AC and felt warm
  • One strong recommendation not to go (very negative Spanish review)
  • Eryk

    DE · family_with_children · Sep 2026

    6/10
  • Edith

    MX · solo_traveller · Sep 2026

    8/10
  • Alberto

    IT · extended_group · Aug 2026

    10/10
  • Levy

    IL · family_with_children · Aug 2026

    8/10
  • LucyK34

    Business · Aug 2026

    10/10

    Room cleaning

    Very clean and well organized! Our cleaner did a beautiful job of fixing our room up for us everyday and creating little animals and decorations out of towels and things for her! She loved it!

Location

Carretera Costera Norte Km. 4.8 · Cozumel