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TownePlace Suites Des Moines Urbandale

9/10210 reviewsJohnston

Modern Suites with Kitchenettes TownePlace Suites Urbandale offers modern suites with kitchenettes equipped with all the essentials for a comfortable stay, including a stovetop, microwave, refrigerator, and dishwasher. Indoor Pool and Daily Breakfast Guests can relax and unwind in the indoor pool or start their day right with a complimentary full breakfast at the Des Moines Urbandale TownePlace Suites. Convenient Amenities and Nearby Attractions With amenities like a fitness room, sauna, and business centre, along with its proximity to Jordan Creek Town Center, Adventureland Park, and Prairie Meadows Racetrack & Casino, this hotel ensures a convenient and enjoyable stay. Book now for a delightful stay at TownePlace Suites Urbandale!

What this place offers

  • WiFi available
  • Free WiFi
  • Parking
  • Free Parking
  • Non-smoking rooms
  • Air conditioning

Policies & house rules

  • Check-in from 15:00
  • Check-out until 12:00
  • Children welcome
  • Pets allowed
  • Free parking

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In the event of an early departure, the property will charge you the full amount for your stay. A deposit may be required at the property.

Available rooms

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210 reviews

Guests liked

  • Friendly staff
  • Good location
  • Comfortable beds
  • Decent breakfast

Guests mentioned

  • Cleanliness issues
  • Bathroom problems
  • Pool maintenance needed
  • Noisy environment
  • Wendy

    US · family_with_children · Oct 2026

    8/10

    Very happy with area and hotel. Would definitely stay again.

    The rooms are very large and set up nicely.

    Shower curtain rod fell down. A larger counter in the bathroom would be nice. Paint is chipping in the bathroom.

  • Nava

    US · family_with_children · Aug 2026

    10/10

    La Habitación excelente muy cómoda y acogedora

  • R6315MLdavidm

    Solo travel · Aug 2026

    2/10

    Housekeeping and Leadership issues

    Stay elsewhere! I stayed at this hotel several times during and after renovations. The string of disappointments was almost comical. Housekeeping is a constant issue from regularly missing towels in the room, trash not being taken out, food left in refrigerator, and not having a room ready for check in at 9pm. The hotel recently went through major renovations. Some changes turned out very nice but so many chipped bathtubs and cheap shower curtains that fall down when you try to pull them. Placing the nice flat screen tv directly above the sofa was a bit of a head scratching decision. The general manager is beyond incompetent which tracks for the issues I regularly saw. I never reached out to complain about any of these issues, but was frustrated that the rewards points associated to my room rate or promised by the front desk staff were never fulfilled. I called the hotel at least a dozen times before having to speak with him in person to get any response. Sense then I had to follow up with several more emails and calls with still no reply. Some of the points were randomly awarded so getting there I guess....

  • G4775GUnancyc

    Couples · Jun 2026

    8/10

    Good place to stay

    Overall good- Gal at front desk was helpful with getting us room on first floor as requested vs 3rd floor for disabled husband. Mgr on duty was greeting everyone which made you know he was present. The only comment was the ice machine was not working on floor one, so you had to go up and get ice- no biggie, but there was a baseball tourney and many kids chasing around. All for activity for kids but parents getting a block of rooms need to be aware that not acting the hotel is there for same event and be misfile kids can’t be running around or blocking the front entrance when some are walking with canes. Maybe a clause when renting a block that parents need to be honed in on their kids. Breakfast was good and plentiful. Our room was quiet-

  • EUNICE

    US · extended_group · May 2026

    9/10

    Great overall

    Reasonable space, clean and neat, bed comfortable.

    Bathroom was small and may need updating.

Location

8800 Northpark Dr · Johnston